Contract Representative with German

Overview:
The scope of Contract Services department includes end to end processing of contract orders, communication with customers and resolving issues. All of that following internal processes, internal quality goals and working in high transactional environment to meet our customers’ expectations. Administration prevails over communication with customers.

Responsibilities:
• Processing contract orders – ensuring orders meet bookable criteria, clarifying business exceptions, system data entry
• Communication with internal and external customers to resolve issues on pending orders via e-mails (almost none phone communication)
• Working with quantity and quality targets, working in very customer oriented environment, working with complex procedures and policies, ensuring that contractual data has integrity and compliance
• Working in team oriented environment with focus on work efficiency and continuous process improvement

Qualification:
• Advanced level of English (min. B2) and German (min. B1)
• Detail oriented personality
• Knowledge of MS Excel desirable
• High level of organization skills and time management
• Ability to work in a team (team player)
• Professional work attitude, flexible when it comes to a change

We offer:
• Permanent contract
• Performance bonus
• Meal vouchers
• Competitive salary
• 5th week of leave
• Bike friendly environment
• Option to work from home
• Modern offices in the center of Brno

Information technology, computer programming, web portals

Provides business consulting, technology, engineering and outsourcing services to help clients in over 30 countries.