Customer Service Consultant

Hany Hay, s.r.o.

Place of work
Brno - City
Contract type
full-time
Start date
january 2015

Information about the position

Job description, responsibilities and duties

Customer Service Consultant is handling telephone calls regarding flight connections, flight reservations, providing services in the area of bonus frequent flyer programs, telephone check-in, sale of tickets and a lot more. At the beginning you would start with customers

Employee perks, benefits

Very attractive package of airline employee benefits
Motivating remuneration and performance based bonus system
Work in a multinational team (over 30 nationalities) and dynamic organization
Career development plan as well as opportunities for business travels abroad

Information about the selection process

V prípade, že Váš profil zodpovedá kritériám inzerovanej pracovnej pozície, pošlite nám prosím Váš životopis s motivačným listom

Nezabudnite pripojiť súhlas so spracovaním Vašich osobných údajov:
Zaslaním svojho životopisu a ďalších sprievodných dokumentov obsahujúcich osobné údaje poskytujem svoj súhlas k tomu, aby spoločnosť Hany Hay, s.r.o., spracovávala moje osobné údaje pre účely sprostredkovania práce, tj. s ukladaním na nosiče dát, upravovaním, vyhľadávaním v nich, triedením, kombinovaním a likvidáciou v súlade so zákonom č. 122/2013 Z. z. o ochrane osobných údajov, a to až do odvolania písomnou formou. Súhlas je možné kedykoľvek odvolať

Company on whose behalf the position is being filled

Transportation, logistics

Stabilná letecká spoločnosť, ponúkajúca vynikajúce motivačné programy a atraktívne benefity

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2) and German - Upper intermediate (B2)

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

FLUENT GERMAN – C1 and ENGLISH – B2
ONE OF THE FOLLOWING LANGUAGES IS A BIG ADVANTAGE: RUSSIAN, HUNGARIAN, ROMANIAN, SERBIAN, BULGARIAN, or POLISH language
Good communication skills
Basic knowledge of PCs
Flexibility to work in shifts
Stress tolerant
Ideally previous experience with customer service and/or flight tickets reservations
At least high school education

Advertiser

Brief description of the company

We are a consulting company that provides comprehensive services in the field of human resources and strategic management, career counseling and personal development
The mission of Hana Hay, s.r.o. is to deliver our customers a unique competitive advantage in an increasingly challenging environment

The company is a holder of a licence to offer recruitment services.
ID: 1935282  Datum zveřejnění: 21.11.2014