IT Technical Support - 1st level

Hays Czech Republic, s.r.o.

Place of work
Prague
Contract type
full-time

Information about the position

Job description, responsibilities and duties

STABLE INTERNATIONAL COMPANY
PROFESSIONAL GROWTH OPPORTUNITY

For my client, the international financial institution, I am looking for IT Technical Support - 1st level

IT Technical Support is performing first line tasks as stopping and starting systems, executing tasks according runbooks and monitoring the health status of systems, networks and applications

You will be responsible for:

Monitoring the health status of systems, networks and applications and responding according to predefined guidelines and procedures
Analyzing problems and incidents on 1st level of support
Creating trouble tickets in time and assigning them to relevant engineers
Daily check of backups
Responding to callouts and attending shift duties as and when required
Performing operation and maintenance activities in accordance with laid down procedures and business requirements
Initiating the corrective actions when necessary to maintain successful operation of the network platforms

Employee perks, benefits

In return you will get outstanding career opportunity within an international company, contact with latest technologies and opportunity for professional growth, nice working environment, excellent team of people and competitive salary and other benefits!

Company on whose behalf the position is being filled

Banking, finance

An international financial company

Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

Requirements:

University level of education
English: Advanced level
IT Security standards
Knowledge of either Windows, Linux, Networking, Middleware, VMWare
Previous similar experience (part-time/full-time)
Good communications skills
Time management skills
Analytical skills

Advertiser

Brief description of the company

Hays is a global leader in specialist recruitment, placing professional candidates in permanent and interim jobs.

The company is a holder of a licence to offer recruitment services.
ID: 1719501  Datum zveřejnění: 19.9.2014