1st Line Level IT Support with Danish/Swedish

For our client, international company, we are looking for candidates with advanced English and Danish/Swedish, customer orientation and positive attitude to technical products and IT.



Responsibilities:

You would be responsible for 1st line level support by ensuring everyday contact and interaction with internal users, you will receive request and solve various problems related to IT issues, allocate unresolved call to other colleagues or 2nd level support as appropriate and enter all information into system. Your goal will be to provide adequate help and satisfy users’ needs.



Requirements:
As a successful candidate you should have customer orientation with ability to make a good customer relations. Previous experience in similar position is a big advantage, IT background is preferred, but it is not a condition. Beside, you should be a person that is able to work independently as well as in the team, you should have very good communication skills and strong drive to solve problem.



Benefits:
Our client can offer you interesting and responsible position in international company, use of languages and salary according to previous experience. Company is providing also relocation package. You can also expect on-going professional training and development.

Doprava, logistika

Shared Service Centre in Prague