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Place of work
Bratislava
Contract type
full-time
Education Manager, GBS Learning & Knowledge Europe
Job description |
Education Managers manage the deployment of Learning Events for GBS staff in Europe. Each Education Manager is alligned to a specific business segment and have responsibility for coordinating with others in the business who manage education planning for the business segment (such as Learning Consultant (LC)). Education Managers develop and manage relationships with business stakeholders, tutors, Event Managers and learners and others involved in executing the successful delivery of a learning event. Principal Accountabilities/ Responsibilities: • Manage education delivery across curricula in all Europe working with GBS L&K Learning Consultants (LC’s) and Event Managers (EM’s) within Learning & Knowledge organization plus stakeholders within GBS and other parts of IBM • Delivery Events to budget by working with Stakeholders, managing nominations (to achieve maximum capacity where possible for each event), identify/manage tutors and the preparation and management of event budget plans and communicate changes in a timely manner • Achieve Education Manager objectives as agreed upon with the L&K Education Manager Team Leader • Provide Education Delivery quality assurance and continuous content and format improvements including contributions to the team best practices • Resolving any education delivery issue resolution insuring compliance with IBM processes (Procurement, Business Conduct Guidlines) • Perform Level 1 EVITA (External Vendor Individual Training Application) issue resolution • Support / attend Large Events e.g. Learning Weeks/University Events, Senior Partner Events, Bootcamps where required • Advising practitioners regarding education processes, L&K and IBM policies, tools, content in selected alignment area • Stakeholder management related to events owned • Event evaluation analysis, quality assurance in selected alignment area • Maintain process documentation related to the Education Manager role Skills and Experience • 3-5 years of work experience • Experience in administrative tasks in multinational company is essential • Experience in systems & processes is essential • Experience of working within international teams is desirable, including Virtual environment • Willingness to work flexible hours is important • Technical know-how & qualifications (e.g. languages; PC skills): • Fluent written and spoken English • Interest and ability in the application of information technology • Ability to type fast and accurately • Proficiency in MS Office programs (Excel expertise is required) • Proficiency in Lotus Notes applications is desirable • Broad understanding of Education Delivery COMPETENCIES (e.g. teamwork & cooperation): • Project Management • Budget & Financial Management • Ability to take work direction from multiple sources • Strong communication skills • Problem solving capability • Creative thinker • An efficient multi-tasker • Proactivity • Readiness to take on responsibility (quick and correct solutions taking) • Self-motivating • Team oriented and cooperative • Assertive • Customer service orientation • Willingness to be flexible / not rules-bound • Willingness to take on new responsibilities. Successful candidates can use great benefits provided by the IBM company for its employees. The benefits support following areas: • Your money Annual performance bonus payment Subsidized meal-tickets Special IBM discounts Diners club - private credit card Recommend-a-Friend – get a bonus in the employee referral program • Your life Flexible working time Three additional vacation days International environment • Your health Life Insurance Medical sanatorium Up to three self-recovery days 100% sick leave compensation • Your development Long term career development and possibility of internal rotation Training programs - classroom based training and 5000 e-learning course Join us as we make the most of these exciting times and discover what you can make of this moment. |
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IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. |
Additional information
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
ID: 2226645
Datum zveřejnění: 18.8.2015
2015-08-18
lokalita: Bratislava Pozice: Education Specialist, Lector Společnost: IBM
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