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Place of work
Bratislava
Contract type
full-time
Client Experience Analyst
| Job description |
| With today’s convergence of data and technology come transformation and opportunity – not only in industry, but also in the workplace. New roles are being created that never existed before to meet the demands of this transformation. At IBM, we’re looking for candidates to fill a wide variety of positions for this new era in our Sales Management Support Organisation. IBM Sales Management Support plays a unique and integral role in driving key business decisions, supporting operations and influencing business results. Sales Management Support operates as a values-driven team, we are trusted advisors to the business operations and we support all business units in all geographic areas. Join us and discover what you can make of this moment. The Client Satisfaction Analyst enables client and brand teams to improve client value. This professional champions the client satisfaction programs, processes, and tools available to execute client and brand teams in assessing, maintaining, and improving their client's satisfaction. > analytical skills - experience with market research, client surveys is preferred > excellent communication skills (listening, influencing) > presentation skills with fluent English is a must > proactive, willing to take ownership and initiative > persistent and unafraid of complexity > prior work experience required > experience with Cognos, statistical and analytical software (SPSS) is an advantage Successful candidates can use great benefits provided by the IBM company for its employees. The benefits support following areas: • Your money Annual performance bonus payment Subsidized meal-tickets Special IBM discounts Diners club - private credit card Recommend-a-Friend – get a bonus in the employee referral program • Your life Flexible working time Three additional vacation days International environment • Your health Life Insurance Medical sanatorium Up to three self-recovery days 100% sick leave compensation • Your development Long term career development and possibility of internal rotation Training programs - classroom based training and 5000 e-learning course |
Required
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Preferred
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| IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. |
Additional information
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
ID: 2238530
Datum zveřejnění: 28.8.2015
2015-08-28
lokalita: Bratislava Pozice: Marketing Specialist Společnost: IBM
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