German Speaking Customer Support

Infosys BPO s.r.o.

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Information about the position

  • Place of work: Holandská 9, 639 00 Brno, Brno - City
  • Contract type: full-time
Job description, responsibilities and duties
We have exciting opportunities for enthusiastic fluent German speaking candidates to join our fast growing project

We are Growing – Grow with us !
• Experience one of the fastest growing industries in the world – Outsourcing
• German speaking “Customer Service” Opportunities available – Starting 8th June, 29th June, 4th July and 27th July
• Monthly Salary up to 28000 CZK (Upto1120 EURO) depending on experience, with a joining bonus of 24 000 CZK (960 EURO). Performance and language bonuses – value up to 6500 CZK (up to 260 EURO) - An excellent package!!!

Infosys provides business consulting, technology, engineering and outsourcing services to help clients in over 30 countries build tomorrow’s enterprise. As Infosys BPO we have been present in Europe since year 2004 when the Brno Delivery Center was established. Currently we employ over 1 600 employees in Brno, Prague (Czech Republic) and Lodz (Poland) delivering services for Fortune 100 clients across various services (finance & accounting, sourcing & procurement, insurance support, sales & fulfillment or customer service).

Our rapid growth and success has opened up several opportunities for German speaking customer service representatives in Brno (Czech Republic). Our Brno centre is the most multicultural office in the Infosys world. Employees from 33 countries / 4 continents under one roof and 24 languages spoken by our employee’s. At Infosys you socialize and cooperate daily with your colleagues and partners across the world.
Apply for a job with us!

Your responsibilities
• Provide support and customer service on smart phones and other telecommunication devices, diagnose the issue and provide a path to resolving inquiries
• Educate customers on support options, and the steps being taken to resolve their issue
Other benefits
Benefits
• We will cover your travel cost (Relocation cost up to 8 750 CZK / 350 EUR) and 2 months accommodation for people who are relocating.
• We help you cover the cost of lunch - monthly lunch vouchers 880 CZK / 36 EUR
• Professional training provided by experts - Six Sigma Green Belt , Analytical Skills , Innovative Thinking ,Leadership Training, MS Office etc

Requirements for the employee

Required education
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Specialisation, field:
customer service
Skills
Language skills:
German - advanced and English - intermediate
Personality requirements and skills
Our requirements
• Fluency in German language(Spoken & Written) for communication with native speakers
• English language (Spoken & Written) on a sufficient level to understand all training – Technical and Customer Service
• Analytical thinking
• Customer Focus
• Good computer skills
• Flexible to work in shifts (no night shift)
• Minimum 12 month commitment

Advertiser

Brief description of the company
Infosys provides business consulting, technology, engineering and outsourcing services to help clients in over 30 countries build tomorrow’s enterprise. Infosys BPO we have been present in Europe since 2004 when the Brno Delivery Center was established. Currently we employ over 1 600 employees in Brno, Prague (Czech Republic) and Lodz (Poland) delivering services for Fortune 100 clients across various services.
Our Brno center is the most multicultural office in within Infosys. We employ people from 33 countries covering 4 continents under one roof all working toward our success.
Main focus of the company's activities
Other Services
Company address
Infosys BPO s.r.o.
Holandská 9 Zobrazit na mapě
639 00 Brno
http://www.infosys.com
ID: 1263839   Datum zveřejnění: 25.5.2012
Lokalita: Brno - City
Společnost: Infosys BPO s.r.o.
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German Speaking Customer Support
Infosys BPO s.r.o.

 
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