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IT Helpdesk specialist with French
JOBSTART, s.r.o.
Place of work
Prague
Prague
Contract type
full-time
full-time
Start date
ihned
ihned
Information about the position
Job description, responsibilities and duties
For our client,well established international business company, we are looking for a candidate for a position of
„IT Helpdesk specialist with French“
The position provides internal IT support services for affiliates in different countries worldwide. The suitable candidate will be a part of global team of IT specialists, each specialist will have individual work on interesting projects
Job description:
• Ensure the reliability of IT services and increase satisfaction of clients and customers
• Improve the quality and availability of IT infrastructure (HW, SW, telecommunication, business applications, customer connection, ATM, etc.) to end users
• Creating a detailed technical documentation and standard operational procedures
• Monitoring and solving problems with IT infrastructure relating to routine operational issues including failures
• Working with internal and external clients – communication in foreign languages via phone and email
• Dealing with complex cases and cooperation with the team leader
„IT Helpdesk specialist with French“
The position provides internal IT support services for affiliates in different countries worldwide. The suitable candidate will be a part of global team of IT specialists, each specialist will have individual work on interesting projects
Job description:
• Ensure the reliability of IT services and increase satisfaction of clients and customers
• Improve the quality and availability of IT infrastructure (HW, SW, telecommunication, business applications, customer connection, ATM, etc.) to end users
• Creating a detailed technical documentation and standard operational procedures
• Monitoring and solving problems with IT infrastructure relating to routine operational issues including failures
• Working with internal and external clients – communication in foreign languages via phone and email
• Dealing with complex cases and cooperation with the team leader
Employee perks, benefits
• Work in luxury premises
• Start by agreement
• Daily use of French, English and the other languages
• Continuous self-fulfillment and opportunity for professional growth within international company
• Excellent salary and extensive benefits
• Start by agreement
• Daily use of French, English and the other languages
• Continuous self-fulfillment and opportunity for professional growth within international company
• Excellent salary and extensive benefits
Information about the selection process
If you are interested, send us your CV in Czech/Slovak or English!
Company on whose behalf the position is being filled
Tour operators
.
.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
French - Advanced (C1) and English - Upper intermediate (B2)
Driving licence
B
Personality requirements and skills
• Technical high school or university education
• Experience in call center or helpdesk support in international company is advantage
• Essential is fluent FRENCH – daily use, other languages are welcomed
• High level of English is needed ( min. C1 level)
• Ability to adapt to changing conditions, work in quickly developing environment
• Analytical thinking and excellent communication skills
• Ability to work independently and also in a team
• Experience in call center or helpdesk support in international company is advantage
• Essential is fluent FRENCH – daily use, other languages are welcomed
• High level of English is needed ( min. C1 level)
• Ability to adapt to changing conditions, work in quickly developing environment
• Analytical thinking and excellent communication skills
• Ability to work independently and also in a team
Advertiser
Brief description of the company
Personální agentura
The company is a holder of a licence to offer recruitment services.
The company is a holder of a licence to offer recruitment services.
ID: 1872320
Datum zveřejnění: 18.9.2014
2014-09-18
lokalita: Prague Pozice: IT/Technical Support Specialist Společnost: JOBSTART, s.r.o.