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IT support with English or French
JOBSTART, s.r.o.
Place of work
Prague
Prague
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
For our client,well established international business company, we are looking for a candidate for a position of
„IT support specialist with english or french“
The position provides internal IT support services for affiliates in different countries worldwide. The suitable candidate will be a part of global team of IT specialists, each specialist will have individual work on interesting projects
Job description:
• Ensure the reliability of IT services and increase satisfaction of clients and customers
• Improve the quality and availability of IT infrastructure (HW, SW, telecommunication, business applications, customer connection, ATM, etc.) to end users
• Creating a detailed technical documentation and standard operational procedures
• Monitoring and solving problems with IT infrastructure relating to routine operational issues including failures
• Working with internal and external clients – communication in foreign languages via phone and email
• Dealing with complex cases and cooperation with the team leader
„IT support specialist with english or french“
The position provides internal IT support services for affiliates in different countries worldwide. The suitable candidate will be a part of global team of IT specialists, each specialist will have individual work on interesting projects
Job description:
• Ensure the reliability of IT services and increase satisfaction of clients and customers
• Improve the quality and availability of IT infrastructure (HW, SW, telecommunication, business applications, customer connection, ATM, etc.) to end users
• Creating a detailed technical documentation and standard operational procedures
• Monitoring and solving problems with IT infrastructure relating to routine operational issues including failures
• Working with internal and external clients – communication in foreign languages via phone and email
• Dealing with complex cases and cooperation with the team leader
Employee perks, benefits
• Work in luxury premises
• Start ASAP by agreement
• Daily use of English, or the combination of english and french (level C1)
• Continuous self-fulfillment and opportunity for professional growth within international company
• Excellent salary and extensive benefits
• Start ASAP by agreement
• Daily use of English, or the combination of english and french (level C1)
• Continuous self-fulfillment and opportunity for professional growth within international company
• Excellent salary and extensive benefits
Information about the selection process
Note: the work has a shift system
If you are interested, send us your CV in Czech/Slovak or English!
If you are interested, send us your CV in Czech/Slovak or English!
Company on whose behalf the position is being filled
Tour operators
international business company
international business company
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Advanced (C1) or French - Upper intermediate (B2)
Personality requirements and skills
• Technical high school or university education
• Experience in call center or helpdesk support in international company is advantage
• Essential is fluent ENGLISH (min. C1 level) – daily use, or combination of english and french (C1 level)
• Ability to adapt to changing conditions, work in quickly developing environment
• Analytical thinking and excellent communication skills
• Ability to work independently and also in a team
• Experience in call center or helpdesk support in international company is advantage
• Essential is fluent ENGLISH (min. C1 level) – daily use, or combination of english and french (C1 level)
• Ability to adapt to changing conditions, work in quickly developing environment
• Analytical thinking and excellent communication skills
• Ability to work independently and also in a team
Advertiser
Brief description of the company
Personální agentura
The company is a holder of a licence to offer recruitment services.
The company is a holder of a licence to offer recruitment services.
ID: 2117239
Datum zveřejnění: 22.5.2015
2015-05-22
lokalita: Prague Pozice: Customer Support Specialist, Helpdesk Operator, IT Consultant, IT System Administrator, IT/Technical Support Specialist Společnost: JOBSTART, s.r.o.