IT support specialist (1st & 2nd level) with English or French (Ref. No.: 3590)

JOBSTART, s.r.o.

Place of work
Prague
Contract type
full-time

Information about the position

Job description, responsibilities and duties

For our client,well established international business company, we are looking for a candidate for a position of

„IT support specialist with english or french“

The position provides internal IT support services for affiliates in differe nt countries worldwide. The suitable candidate will be a part of global team of IT specialists, each specialist will have individual work on interesting projects


Job description:

• Ensure the reliability of IT services and increase satisfaction of clients and customers
• Improve the quality and availability of IT infrastructure (HW, SW, telecommunication, business applications, customer connection, ATM, etc.) to end users
• Creating a detailed technical documentation and standard operational procedures
• Monitoring and solving problems with IT infrastructure relating to routine operational issues including failures
• Working with internal and external clients – communication in foreign languages via phone and email
• Dealing with complex cases and cooperation with the team leader

Note: the work has a shift system

Employee perks, benefits

We offer:

• Work in luxury premises
• Start ASAP by agreement
• Daily use of English and possibly other languages (20 different languages in the company)
• Continuous self-fulfillment and opportunity for professional growth within international company
• Excellent salary and extensive benefits

Information about the selection process

If you are interested, send us your CV in Czech/Slovak or English!

Company on whose behalf the position is being filled

Retail trade

well established international business company

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Personality requirements and skills

Requirements:

• Technical high school or university education
• Experience in call center or helpdesk support in international company is advantage
• Essential is fluent ENGLISH (min. C1 level) or French (C1)– daily use, other languages are welcomed
• Ability to adapt to changing conditions, work in quickly developing environment
• Analytical thinking and excellent communication skills
• Ability to work independently and also in a team

Advertiser

Brief description of the company

Personální agentura

The company is a holder of a licence to offer recruitment services.

Company address

JOBSTART s.r.o.
Vodičkova 736/17
110 00 Praha 1
http://www.bohemiajobstart.cz
ID: 2729891   Datum zveřejnění: 19.9.2016