JOBSTART, s.r.o. JOBSTART, s.r.o.

IT support specialist (1st & 2nd level) with English or French (Ref. No.: 3590)

Information about the position

  • Place of work: Prague
  • Contract type: full-time

Job description, responsibilities and duties

For our client,well established international business company, we are looking for a candidate for a position of

„IT support specialist with english or french“

The position provides internal IT support services for affiliates in differe nt countries worldwide. The suitable candidate will be a part of global team of IT specialists, each specialist will have individual work on interesting projects

Job description:

• Ensure the reliability of IT services and increase satisfaction of clients and customers
• Improve the quality and availability of IT infrastructure (HW, SW, telecommunication, business applications, customer connection, ATM, etc.) to end users
• Creating a detailed technical documentation and standard operational procedures
• Monitoring and solving problems with IT infrastructure relating to routine operational issues including failures
• Working with internal and external clients – communication in foreign languages via phone and email
• Dealing with complex cases and cooperation with the team leader

Note: the work has a shift system

Other benefits

We offer:

• Work in luxury premises
• Start ASAP by agreement
• Daily use of English and possibly other languages (20 different languages in the company)
• Continuous self-fulfillment and opportunity for professional growth within international company
• Excellent salary and extensive benefits

Company on whose behalf the position is being filled

Retail trade

well established international business company

Requirements for the employee

Required education

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Personality requirements and skills


• Technical high school or university education
• Experience in call center or helpdesk support in international company is advantage
• Essential is fluent ENGLISH (min. C1 level) or French (C1)– daily use, other languages are welcomed
• Ability to adapt to changing conditions, work in quickly developing environment
• Analytical thinking and excellent communication skills
• Ability to work independently and also in a team


Brief description of the company

Personální agentura
The company is a holder of a licence to offer recruitment services. (20.2.2012 - Neomezeně )

Main focus of the company's activities

Employment placement and personal consultancy

Information about the selection process

If you are interested, send us your CV in Czech/Slovak or English!

Company address

Vodičkova 736/17
110 00 Praha 1
ID: 2767205   Datum zveřejnění: 14.10.2016