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Customer Service Partner (B2B) with Swedish/Danish & English
JOBSTART, s.r.o.
Místo práce
Hlavní město Praha
Hlavní město Praha
Druh pracovního poměru
plný úvazek
plný úvazek
Informace o pracovním místě
Náplň práce, pravomoci a zodpovědnosti
Would you enjoy working in international environment, where you can meet people from all over the world? Are you fluent in Swedish/Danish and English and an active, motivated and communicative person? Do you want to work for ambitious, well-known and still expanding company in travel industry, which Shared Service Centre is placed in one of the most modern office building in Prague? YES??
What will you do?
You will be responsible for specific Sweden or Denmark region, dealing closely with suppliers and with other colleagues across the company. You will handle multiple channels of communication, as email and phone and you will quickly, helpfully and with professionalism provide client service support by:
• Resolving issues with lodging partners
• Maintaining relationships with the partners to prevent future issues
• Providing service related to self-service portal and its maintenance
• Following on defined processes, instructions and set expectations
What are the requirements?
• High School/University Diploma (tourism focus advantage)
• Fluent in German (C1) and English (C1)
• Experience with customer service (Travel industry experience advantage)
• User knowledge of MS Office
What is the offer?
• Office building at Prague 8
• Training for the position
• Competitive salary
• Modern and luxurious open-space working place with your own desk
• Free beverages on the workplace
• Office hours from 9:00 till 18:00 (only full time job)
What will you do?
You will be responsible for specific Sweden or Denmark region, dealing closely with suppliers and with other colleagues across the company. You will handle multiple channels of communication, as email and phone and you will quickly, helpfully and with professionalism provide client service support by:
• Resolving issues with lodging partners
• Maintaining relationships with the partners to prevent future issues
• Providing service related to self-service portal and its maintenance
• Following on defined processes, instructions and set expectations
What are the requirements?
• High School/University Diploma (tourism focus advantage)
• Fluent in German (C1) and English (C1)
• Experience with customer service (Travel industry experience advantage)
• User knowledge of MS Office
What is the offer?
• Office building at Prague 8
• Training for the position
• Competitive salary
• Modern and luxurious open-space working place with your own desk
• Free beverages on the workplace
• Office hours from 9:00 till 18:00 (only full time job)
Zaměstnanecké výhody, benefity
5 týdnů dovolené, stravenky, důchodové a zdravotní připojištění, příspěvek na dovolenou, příspěvek na dopravu, příspěvek na sport, meziroční bonusy// 5 weeks holiday, meal vouchers, pension and health extra care, holiday contribution, public transport contribution, fitness contribution, bonuses
Společnost, pro kterou je pozice obsazována
Cestovní kanceláře
International company in travel industry operating all around the world
International company in travel industry operating all around the world
Požadavky na zaměstnance
Pozici vyhovují uchazeči se vzděláním
středoškolské s maturitou
Jazykové znalosti
Dánsky jazyk - Pokročilý (C1) nebo Švédský jazyk - Pokročilý (C1) nebo Anglický jazyk - Pokročilý (C1)
Inzerující společnost
Stručná charakteristika společnosti
personální agentura
Společnost je držitelem povolení ke zprostředkování práce.
Společnost je držitelem povolení ke zprostředkování práce.
ID: 2928552
Datum zveřejnění: 10.2.2017
2017-02-10
lokalita: Hlavní město Praha Pozice: Administrativní pracovník, referent, Specialista podpory zákazníků Společnost: JOBSTART, s.r.o.