Turkish Speaking Administrative Clerk

• Processes a transaction request within the agreed Service Level Target for quality, response- and throughput time, efficiency, etc.,
• Validates if all required information or documentation is provided prior to executing the transaction, and seeks any required additional information, documentation or approval from the country
• Minimizes work for the country when routing requests throughout the process
• Notifies the SSC team lead and/or Front Officer in case of process compliance or control issues or incomplete documentation.
• Eecutes quality checks at various stages of the process and keeps the quality statistics up to date
• Respects controls, process compliance and segregation of duties at every step of the transaction processing
• Reports time and other process performance data on a daily basis as required
• Maintains country instructions as requested by the Front Officer and Process Owners.
• Daily reconciliation and corrective actions, if needed.
• Support process improvements and harmonization activities
• Participation in team meetings, process analysis and improvement actions.

• International and professional environment
• Attractive package of benefits and bonus scheme
• Social and sport events on regular basis
• Great place to work
• Informal culture and friendly colleagues
• KONE trainings in various areas
• Promotion on performance/compentence - based evaluation with transparency
• Coaching and mentoring opportunities