SSC Team Leader with German language

KONE Shared Service Centre

Place of work
Lakeside Park, Tomášikova 64, Bratislava
Contract type
Start date

Information about the position

Job description, responsibilities and duties

We are looking for Team Leader to manage a team of 12 people. The main responsibilities are as follows:

•Ensures efficient use of resources by coaching, monitoring and assigning the work to team members and manages workload. Sets targets and monitors team progress. Ensures high quality and fulfillment of tasks within given deadlines.
•Reports and develops team performance according to steering indicators (Key performance indicators).
•Assures quality and risk management activities.
•Makes significant contributions to the process improvements and works on constant building of relevant knowledge.
•Participates in project work and special tasks.
•Considers strategic needs and plans accordingly, identifies transition opportunities and supports the transition process.
•Hires & motivates employees, establishes their development plans and manages their performance through regular communication and formal performance appraisal process.
•Ensures robust, flexible and sustainable team structure.
•Actively pursues relationships with clients through verbal and written interactions and occasional client visits.
•Assures professional communication with stakeholders / clients, ensures professional service provision and builds-up a strong professional network with other locations.
•Solves ad-hoc daily business issues together with employees and others.Please add all relevant information.

Employee perks, benefits

• International and professional environment
• Attractive package of benefits and bonus scheme
• Social and sport events on regular basis
• Great place to work
• Informal culture and friendly colleagues
• KONE trainings in various areas
• Promotion on performance/compentence - based evaluation with transparency
• Coaching and mentoring opportunities

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2) and
German - Advanced (C1)

Number of years of experience


Personality requirements and skills

• University education
• Active German & English and other language is an advantage

Other skills:
• Experience in leadership position at least 2 years
• Experience in organizing the work of subordinates
• Effective written and verbal communication skills
• Very good comprehension of MS Office (e.g. Excel, Word, Power Point)
• Proven organizational and time management skills, ability to handle multiple priorities
• Proven analytical skills and detail orientation
• Proven interpersonal skills for work internally across departments as well as with clients
• Strong decision making skills


Brief description of the company

Ranked as one of the most innovative companies in the world, KONE is a global leader in elevator and escalator business. Every day, millions of people globally are using our elevators and escalators in an increasingly urbanizing environment. We want to offer the best People Flow™ experience to those using our equipment in residential and office buildings, hotels, public transportation sites, hospitals, shopping malls and many special buildings. KONE's Shared Service Centers are an integral part of KONE Finance organization. The units ensure harmonized transaction handling and business process development.

The company’s objective is to offer the best People Flow™ experience by developing and delivering solutions that enable people to move smoothly, safely, comfortably and without waiting in buildings in an increasingly urbanizing environment. In 2014 KONE had annual net sales of EUR 7.3 billion and approximately 47,000 employees. KONE class B shares are listed on the NASDAQ OMX Helsinki Ltd in Finland.

KONE is currently developing financial and administrative center in Bratislava (Shared Service Centre - SSC) to provide quality service for KONE branches in finance and accounting.
KONE's Shared Service Centers are an integral part of KONE Finance organization. The units ensure harmonized transaction handling and business process development.

Number of employees

200-249 employees

Company address

KONE SSC s.r.o.
Lakeside Park, Tomášikova 64
831 04 Bratislava
ID: 2353326   Datum zveřejnění: 15.11.2016