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Are you time flexible and you can work for shifts? IBM is looking for you! Fresh graduates are welcome
ManpowerGroup Slovensko s.r.o
Place of work
Bratislava
Bratislava
Contract type
full-time
full-time
Start date
ASAP
ASAP
Wage (gross)
By agreement
By agreement
Information about the position
Job description, responsibilities and duties
Post Announcement Support team member is the 1st level of contact for the end-user operations for any Post Announcement issues related to the product and price data availability in Sales Manual systems and tools within legacy and Blue Harmony environment.
Your responsibilities would be:
• Drive customer satisfaction by providing effective post announcement support for products and prices announced in Europe, AP and America in legacy environment by analyzing of customer requests/queries and ensuring resolutions of Post Announcement issues
• Take problem ownership and drive solution to ensure customer satisfaction through timely and accurate responses to inquiries
• Perform activities related to product data and price updates if Post Announcement issue raised in order to answer country requests by using of variety of available systems
• Act as interface between customers and other departments within and outside STS PI organization
• Perform root cause analysis of product indicator & price related items to ensure correct placement of orders or accurate billing
• Provide quality improvement and ensure prompt problem solving processes
• Provide subject matter expertise to efficiently support all related requests
• Aim of excellent team work
Position is supporting Worldwide business, working on the shifts 6.30 am – 9 pm
Your responsibilities would be:
• Drive customer satisfaction by providing effective post announcement support for products and prices announced in Europe, AP and America in legacy environment by analyzing of customer requests/queries and ensuring resolutions of Post Announcement issues
• Take problem ownership and drive solution to ensure customer satisfaction through timely and accurate responses to inquiries
• Perform activities related to product data and price updates if Post Announcement issue raised in order to answer country requests by using of variety of available systems
• Act as interface between customers and other departments within and outside STS PI organization
• Perform root cause analysis of product indicator & price related items to ensure correct placement of orders or accurate billing
• Provide quality improvement and ensure prompt problem solving processes
• Provide subject matter expertise to efficiently support all related requests
• Aim of excellent team work
Position is supporting Worldwide business, working on the shifts 6.30 am – 9 pm
Employee perks, benefits
• start up trainings
• possibility to choose from 3000 e-learning courses
• international environment
• sick leave compensation
• 3 self-recovery days per year (paid days off)
• 3 extra vacation days
• laptop
• luncheon vouchers 3 EUR (employee’s contribution 0,73 EUR)
• personal diners card
• possibility to choose from 3000 e-learning courses
• international environment
• sick leave compensation
• 3 self-recovery days per year (paid days off)
• 3 extra vacation days
• laptop
• luncheon vouchers 3 EUR (employee’s contribution 0,73 EUR)
• personal diners card
Information about the selection process
Please write down in the mail subject the title of the position you would like to apply for and the approval to process your personal data:
,,Osobné údaje vyplnil priamo uchádzač a dal súhlas spoločnosti Manpower Slovensko s.r.o. so spracovaním osobných údajov, uvedených v tomto dokumente, pre účely sprostredkovania zamestnania a uloženia do databázy uchádzačov o zamestnanie na dobu jedného roka, alebo do písomného odvolania v zmysle Zák. č. 122/2013 Z. z. o ochrane osobných údajov, v znení neskorších predpisov."
Note that we will contact only candidates with suitable work profile.
,,Osobné údaje vyplnil priamo uchádzač a dal súhlas spoločnosti Manpower Slovensko s.r.o. so spracovaním osobných údajov, uvedených v tomto dokumente, pre účely sprostredkovania zamestnania a uloženia do databázy uchádzačov o zamestnanie na dobu jedného roka, alebo do písomného odvolania v zmysle Zák. č. 122/2013 Z. z. o ochrane osobných údajov, v znení neskorších predpisov."
Note that we will contact only candidates with suitable work profile.
Company on whose behalf the position is being filled
Management consultancy activities
IBM is a global technology and innovation company that stands for progress. With operations in over 170 countries, IBMers around the world invent and integrate hardware, software and services to help forward-thinking enterprises, institutions and people everywhere succeed in building a smarter planet.
IBM is a global technology and innovation company that stands for progress. With operations in over 170 countries, IBMers around the world invent and integrate hardware, software and services to help forward-thinking enterprises, institutions and people everywhere succeed in building a smarter planet.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2)
Personality requirements and skills
• Good command of English language
• Analytical skills
• Accuracy
• Taking ownership
• Analytical skills
• Accuracy
• Taking ownership
Advertiser
Brief description of the company
Manpower helps individuals and companies in 73 countries in the world to find their way in a floating world of work. No other agency has so much experience and proficiency. Almost 60 years on the market in the sphere of personnel services, recruitment, personnel leasing, training and consulting is a good guarantee that we can find the best solutions for you.
Number of employees
25-49 employees
ID: 1775151
Datum zveřejnění: 25.7.2014
2014-07-25
lokalita: Bratislava Pozice: Administrative Worker, Official, Billing Specialist, Business Analyst, Customer Support Specialist, Database Administrator Společnost: ManpowerGroup Slovensko s.r.o
Základní složka mzdy (brutto) a další odměny: By agreement