Customer Service Desk Analyst with German or French

Location: Prague

As an Customer Service Desk Analyst you will be a part of an applications support team. The opportunity of supporting various geographical locations around the globe will give you a chance to become an Customer service expert with an international background.

On top of that your will have a unique possibility to shape and develop the CSC brand on the Czech market.

You will be an essential part of our success and that is why your career progression is of paramount importance to us.
Role accountabilities will include:

Recommendation of solutions and resolution of problems
Maintaining composure in critical situations
Working closely with other team members and supporting teams in resolving open issues
Daily communication with customers via phone and email

Requirements:

Speak fluent English. Fluency in other languages is an advantage
Strong customer focus, willingness to support
Good general communication skills
Good analytical problem solving skills

In return for that we will give you:

The opportunity to work in a multicultural company
Stable employment and high standards of work
Competitive salary with attractive social fund and many benefits
Career development within global structure
Friendly and dynamic work environment

ManpowerGroup s.r.o.
Eva Picková