Delivery Support Assistant - with English + Italian, Dutch or French

Would you like to work in team of people from around the world? Would you like to use foreign languages daily?
We are seeking for people who want to be a part of an international and multicultural company.
Job Description

• answer inbound customer calls related to orders and deliveries
• resolve customer queries and delivery issues, liaising with logistic planners, dispatchers and other BSC colleagues
• take ownership for all calls and close out queries in a timely manner
• creating Statistics for Continuous Improvement

Benefits

• Gain practical experience in a dynamic business environment
• Opportunity to perform a real job with real responsibilities
• Gain experience in a multinational environment
• Eligible for a range of Company benefits
• Daily contact with international customers developing your communication and language skills
• Working in a multinational environment
• Opportunities for personal and professional development via training sessions

Requirements of Candidate

• Fluent in English and in a second language (Italian / Dutch & French)
• Excellent Customer Service skills
• Able to handle fast moving and high-pressure customer facing environment.
• Ability to prioritize work tasks
• Attention to detail and stress resistance

ManpowerGroup s.r.o.
Jiří Bernat