Network Support Engineer - 2nd level

✔ Advanced troubleshooting of incidents on LAN/MAN/WAN network components from various vendors (CISCO, Juniper, Checkpoint, HP, F5, Netscalar, Infoblox, BlueCoat, etc.)
✔ Developing Root Cause Analysis documents and presenting them to IBM/Customer representatives
✔ Investigating and analyzing repetitive issues on the network for resolution
✔ Planning & performing configuration changes on network devices
✔ Continuously reviewing network configurations (routing, firewall rules, VLAN configurations, Fabric, QoS, vPC, Stacking, LB profiles & others) for optimization opportunities
✔ Performance and capacity planning utilizing tools such as VitalNet, MRTG, Tivoli products etc.

✔ CCNA/CCNP proven knowledge
✔ Experience in trouble-shooting, switching and routing
✔ 2+ years of working experience on Network Devices

✔ Additional 5 days paid time off
✔ Relocation assistance paid according to Relocation Assistance Policy (the package is conditional)
✔ Broad education and development opportunities: structured on-boarding and development program, mentoring and coaching, trainings and courses leaded by professional lectors, e-learning education, flexible education plan for each job position, certifications
✔ Discounts in Sports, Culture, Healthcare, Childcare, Finance, Electronics, etc.
✔ Access to Hi-tech
✔ Above standard Medical Care, Global Travel and Life insurance
✔ Contribution to the Pension fund
✔ IBM stock purchase plan

ManpowerGroup s.r.o.
Eva Picková