Commercial Administration Manager

Three key indicators: Financial knowledge, excellent management skills and interested to work in an international environment - just to get your dream job!


Our goal is to find excellent team leader for the team of back office analysts. You are going to work in one of the most famous company in the construction industry. Your main task isoo lead, support and motivate the Commercial Administration Team in all aspects of their roles.

Place of work is in Chrudim region - 25 km from Pardubice to the south.

Are you in? Keep reading..

Other tasks:

• To ensure that standard processes and procedures are operated consistently
• Dealing with and managing customer expectations
• To deliver all service level agreements to high level of competency
• Works well under pressure and to tight deadlines
• To develop the close working relationship and liaison with the business to optimise

performance

• Identify opportunities for improvement.
• Proactive performance management as defined by agreed KPIs
• Participate in customer service improvement initiatives to ensure excellent customer service is

provided

• Contribute to the efficient provision of service to clients by ensuring that the Commercial

Administration Support Team members operate effectively

• Supervise the activities of the Commercial Administration Support Team members by close

interaction with all team members on a day to day basis

Requirements:

• Experience working within a Shared Service or/and administration or/and customer service environment
• Knowledge of risk and fraud prevention and basics of collections process
• Ability to leading a team
• Knowledge of billing methods is advantage
• Ability to work under pressure to meet KPIs
• Dealing with complex issues
• Attention to detail

Skills:

• Good knowledge of SAP is high advantage
• Have excellent communication and IT skills (Excel, Word & Powerpoint).
• Excellent written and verbal communication (English and Czech)
• Self motivated and enthusiastic
• Ability to work as part of a team as well as work on own initiative

What we offer?

• A broad range of opportunities that are attractive to individuals with varied interests,

backgrounds, and expertise, but who share a common goal: to contribute to building our future

• Competitive salary with other benefits
• Contract for an indefinite period
• Intensive training abroad
• Multinational working environment
• Opportunity to develop your professional skills

ManpowerGroup s.r.o.
Eva Picková