Litujeme, společnost nabízející danou pracovní pozici ukončila zveřejnění nabídky na stránce.
Děkujeme za pochopení.
Zobrazit podobné nabídky
Děkujeme za pochopení.
Zobrazit podobné nabídky
Change Coordinator and Administrative Assistant
NATEK SLOVAKIA, s.r.o.
Place of work
Bratislava
Bratislava
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
AS A CHANGE COORDINATOR YOU WILL:
- Review open Changes, verify all related documents and other prerequisites; ensure that dependencies are defined
- Open new changes in the tool (HPSM) on request from the entitled requestor
- Manage the agreed Change approval process: (forward RFC for approval to the customer or other designated authority (CAB))
- Contribute to planning of PROD MTWs and daytime releases
- Coordinate releases – inform customer’s Change Managers, present RFCs in TAB/CAB (1x per week)
- Final validations and sign-off of changes (strict process rules) – present RFCs on Release meetings to Release Manager (collect and summarize results of all changes/actions/releases/MTWs and inform customer)
- Review and close RFCs within agreed timeframe after implementation
- Generate statistics (management reporting/ARM reporting) as agreed
- Train colleagues and document procedures and processes
- Be familiar with customers and HP change management tool and follow HP and customers procedures and specials
- Be a contact point for all change related stuff within the account (starting from RFC creation until closure)
- Team coordination related to Change management
- Administrative tasks within team
PROFILE:
- Fluent in English written and spoken; additional language (e.g. German) is an advantage
- Change management experience is an advantage
- Proficient skills in basic office tools, e.g. MS Excel, Outlook, Powerpoint
- Review open Changes, verify all related documents and other prerequisites; ensure that dependencies are defined
- Open new changes in the tool (HPSM) on request from the entitled requestor
- Manage the agreed Change approval process: (forward RFC for approval to the customer or other designated authority (CAB))
- Contribute to planning of PROD MTWs and daytime releases
- Coordinate releases – inform customer’s Change Managers, present RFCs in TAB/CAB (1x per week)
- Final validations and sign-off of changes (strict process rules) – present RFCs on Release meetings to Release Manager (collect and summarize results of all changes/actions/releases/MTWs and inform customer)
- Review and close RFCs within agreed timeframe after implementation
- Generate statistics (management reporting/ARM reporting) as agreed
- Train colleagues and document procedures and processes
- Be familiar with customers and HP change management tool and follow HP and customers procedures and specials
- Be a contact point for all change related stuff within the account (starting from RFC creation until closure)
- Team coordination related to Change management
- Administrative tasks within team
PROFILE:
- Fluent in English written and spoken; additional language (e.g. German) is an advantage
- Change management experience is an advantage
- Proficient skills in basic office tools, e.g. MS Excel, Outlook, Powerpoint
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
Language skills
English - Upper intermediate (B2)
Other knowledge
Microsoft Excel - Advanced
Microsoft Outlook - Advanced
Microsoft PowerPoint - Advanced
Microsoft Outlook - Advanced
Microsoft PowerPoint - Advanced
Advertiser
Brief description of the company
Join one of the most sought-after companies that specialize in IT outsourcing business.
Building on our shared company values – accountability, expertise and partnership - NATEK's mission is to deliver high quality IT outsourcing and consulting services in the CEE region. Since 2004, our employees have been participating projects for our partners from all over the world in the most important sectors, including finance and insurance, telecommunications, and IT infrastructure. NATEK has offices in Poland, Bulgaria, the Czech Republic and Slovakia, and thanks to a team of over 500 experts, including project managers, programmers and administrators, we are able to effectively support our partners.
Building on our shared company values – accountability, expertise and partnership - NATEK's mission is to deliver high quality IT outsourcing and consulting services in the CEE region. Since 2004, our employees have been participating projects for our partners from all over the world in the most important sectors, including finance and insurance, telecommunications, and IT infrastructure. NATEK has offices in Poland, Bulgaria, the Czech Republic and Slovakia, and thanks to a team of over 500 experts, including project managers, programmers and administrators, we are able to effectively support our partners.
Number of employees
500-999 employees
ID: 2655337
Datum zveřejnění: 20.7.2016
2016-07-20
lokalita: Bratislava Pozice: Administrative Worker, Official, Customer Support Specialist, IT Project Manager, Office Manager, Project Manager Společnost: NATEK SLOVAKIA, s.r.o.