Product Manager - Analysts

NCR Corporation

Place of work
Prague
Contract type
full-time

Information about the position

Job description, responsibilities and duties

GENERAL POSITION SUMMARY:

Product Manager - Analysts (PMA's) are key participants of the software development lifecycle who work closely with the product management and development staff to develop outstanding point of sale (POS), restaurant back office, and enterprise solutions to the hospitality industry. They are excellent analysts, good communicators, and efficient time managers. Responsibilities for this position focus on leading product communication effort, maintenance of the product roadmap, development of detailed functional specifications for new products and feature enhancements to existing products. Other responsibilities include oversight of milestones tracking and objectives delivery. PMA closely communicates with technical leads and UX designers. PMA also manages the certification process for both server and client side enhancement and releases against a defined schedule.



ESSENTIAL FUNCTIONS:

• Generates user requirements based on interaction with customers

• Generates use cases/other UML artifacts

• Develops functional specification for new products and enhancements, as defined by requirements/use cases

• Researches and analyzes business needs for enhancements and reports/export requests

• Develops reports and exports prototypes and specifications

• Manages release calendar

• Communicates with other PM teams worldwide

• Assists in the research/analysis of system defects and specifies/documents resolutions

• Assists with specification review sessions

• Assists in the certification process for new products and features

• Produces technical and product overview documentation for new and existing products

• Assist with training customers, sales teams and other Radiant personnel on new and existing products or features

• Provides product expertise & documentation to technical staff i.e. development, support and QA teams

• Provides product training/documentation to non-technical staff i.e. sales and training teams

• Provides internal user support as needed

• Other job related duties as assigned

Requirements for the employee

Candidates with education suit the position

University education (Master's degree)

Personality requirements and skills

REQUIRED EDUCATION AND/OR EXPERIENCE:

Formal education level: Bachelor’s Degree Preferred Training: Minimum of 2 years of relevant experience



Specific skills & proficiency level:

An understanding of the restaurant or related industry is very desirable; proven multi-tasking skills; strong interpersonal skills; proven technical aptitude; good time management skills; proficient in MS Word; superior technical writing skills; excellent verbal and written communication skills; detail oriented with a strong focus on quality; ability to discuss technical concepts with development team; ability to effectively communicate technical concepts to customers and non-technical internal teams such as training, user documentation and sales; solid understanding of the software development life cycle; candidates must be eligible to work in the U.S. on an unlimited basis for an indefinite period of time



Experience:

Experience in analyzing and documenting user business requirements; experience in technical documentation; experience in software testing or software certification management is desirable; experience in software support and/or training is desirable; experience with Visio is desirable; experience with SCRUM, Agile and Iterative development models desirable; experience in generating use cases



JOB SCOPE

Nature & complexity of the work:

• This role will specifically be involved in the development and evolution of a “Cloud” based mobile computing platform across both iOS and Android currently leveraged within the Hospitality vertical. Daily management, interaction and communication with “off-site” and non-US located employees is a key functional requirement.



Role in policies and procedures development:

• This role would be involved in the creation of or adherence to internal team procedures.



Degree of supervision:

• Supervision for this role would primarily consist of task and activity management. Not personnel supervision.



Confidentiality of information:

• This role would interact with confidential information as it applies to the creation of new products, features and ongoing maintenance thereof.



With whom contact is made internally and externally:

• Primarily the focus of this position will be internally facing with product teams, developers and associated internal staff. Occasionally customer facing interaction will be required pending opportunity, need or overall involvement of the immediate team as it applies to the situation and solution requirement.



Scope of decision making authority:

• Limited to start, but expected to grow over time and with experience.



Budgetary accountability:

• Limited, but this role will be involved in the management of resource allocation against tasks, features and deliverables over the course of the year.



Additional scope Issues:

• Involvement is expected pending overall need, but review and oversight would specifically come from management team.

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Brief description of the company

NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business.

NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, healthcare, hospitality, entertainment, gaming and public sector organizations in more than 100 countries.

NCR (www.ncr.com) is headquartered in Duluth, Georgia.
ID: 1986132  Datum zveřejnění: 20.1.2015