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EMEA Consulting Leader
NCR Corporation
Place of work
Prague
Prague
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
Position Summary & Key Areas of Responsibility
Hospitality Professional Services organization is responsible for the successful delivery of industry leading client engagements related to Consulting, Learning and Service Desk. This Director position is responsible for ensuring service excellence, with a strategic focus on client satisfaction, continual service improvement, profit optimization, expansion of services, and cost containment. This position is responsible for initiating, implementing and sustaining the effective use of Professional Services systems, programs and processes in their assigned region. Responsibilities include relationship management with regional business partners, presentation of value-added solutions to customers, management and prioritization of projects. As a member of the Hospitality PS management team, position must also attend to issues outside his/her direct responsibilities by identifying issues and pursuing solutions across business, geographical and functional boundaries.
Hospitality Professional Services organization is responsible for the successful delivery of industry leading client engagements related to Consulting, Learning and Service Desk. This Director position is responsible for ensuring service excellence, with a strategic focus on client satisfaction, continual service improvement, profit optimization, expansion of services, and cost containment. This position is responsible for initiating, implementing and sustaining the effective use of Professional Services systems, programs and processes in their assigned region. Responsibilities include relationship management with regional business partners, presentation of value-added solutions to customers, management and prioritization of projects. As a member of the Hospitality PS management team, position must also attend to issues outside his/her direct responsibilities by identifying issues and pursuing solutions across business, geographical and functional boundaries.
Employee perks, benefits
Visit our careers site for a list of the benefits offered in your region in addition to a competitive base salary and strong work/family programs.
Information about the selection process
EEO Statement Integrated into our shared values is NCR's commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.
Requirements for the employee
Candidates with education suit the position
University education (Master's degree)
Personality requirements and skills
Basic Qualifications
Graduate of an accredited college or university
Eight + years in consulting
Demonstrated experience managing multiple large engagements concurrently
Advanced knowledge of project management and all phases of the solution lifecycle
Demonstrated leadership, management, interpersonal and mentoring skills
Preferred Qualifications
Experience working for or with a hospitality company
Experience building and managing multi-level teams (i.e., a manager of managers)
Demonstrated analytical and problem solving skills
Ability to effectively communicate with all levels internally and externally
Excellent organizational and follow-up skills with strong attention to detail
Excellent verbal and written communication skills
Outstanding customer management skills
Active participation in industry or community groups. Recognized outside of current role for expertise
Demonstrated experience in continuous improvement initiatives
Graduate of an accredited college or university
Eight + years in consulting
Demonstrated experience managing multiple large engagements concurrently
Advanced knowledge of project management and all phases of the solution lifecycle
Demonstrated leadership, management, interpersonal and mentoring skills
Preferred Qualifications
Experience working for or with a hospitality company
Experience building and managing multi-level teams (i.e., a manager of managers)
Demonstrated analytical and problem solving skills
Ability to effectively communicate with all levels internally and externally
Excellent organizational and follow-up skills with strong attention to detail
Excellent verbal and written communication skills
Outstanding customer management skills
Active participation in industry or community groups. Recognized outside of current role for expertise
Demonstrated experience in continuous improvement initiatives
Advertiser
Brief description of the company
NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business.
NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, healthcare, hospitality, entertainment, gaming and public sector organizations in more than 100 countries.
NCR (www.ncr.com) is headquartered in Duluth, Georgia.
NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, healthcare, hospitality, entertainment, gaming and public sector organizations in more than 100 countries.
NCR (www.ncr.com) is headquartered in Duluth, Georgia.
ID: 2203190
Datum zveřejnění: 3.8.2015
2015-08-03
lokalita: Prague Pozice: Business Group Manager, Regional / Area Manager Společnost: NCR Corporation