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Customer care specialist with fluent german and advanced english
OPTIMA RECRUITMENT EUROPE, s.r.o.
Place of work
Prague
Prague
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
- Answering e-mails and phone calls about possibilities for private accommodation aboard (standard, luxury, modern or other type of accommodations)
- Preparing individual holiday offers for clients, helping client to choose from the offers
- Managing customer requests with the partner on destination
- Follow up clients' online bookings
- Administrating all orders in SAP
- Preparing individual holiday offers for clients, helping client to choose from the offers
- Managing customer requests with the partner on destination
- Follow up clients' online bookings
- Administrating all orders in SAP
Employee perks, benefits
- Competitive salary
- 25 days vacation
- Meal vouchers
- Price reduction for our holiday homes 10-50%
- Company events and activities
- Nice and friendly working environment
- 25 days vacation
- Meal vouchers
- Price reduction for our holiday homes 10-50%
- Company events and activities
- Nice and friendly working environment
Information about the selection process
If you are interested in, please, send your CV on [email protected].
Personal data provided to OPTIMA RECRUITMENT EUROPE, s.r.o., IČO: 264230022 for the purpose of employment transmission are handled according to law „č.101/2000Sb.“ Provided data are kept in the database for an essential term of employment transmission or till the withdrawal in writing. These data may be provided to the third party just after the permition of the provider. The enactment of „§12 a 21 of the law no.101/2000Sb.“ governs your right to information of handling with personal data, explanation, updates as well as disposal of it.
Personal data provided to OPTIMA RECRUITMENT EUROPE, s.r.o., IČO: 264230022 for the purpose of employment transmission are handled according to law „č.101/2000Sb.“ Provided data are kept in the database for an essential term of employment transmission or till the withdrawal in writing. These data may be provided to the third party just after the permition of the provider. The enactment of „§12 a 21 of the law no.101/2000Sb.“ governs your right to information of handling with personal data, explanation, updates as well as disposal of it.
Company on whose behalf the position is being filled
Tour operators
For our client – an international company specialized in renting private apartments in mountains, by the sea, cities or countryside – we are looking for a suitable candidate for a position CUSTOMER CARE SPECIALIST WITH FLUENT GERMAN AND ADVANCED ENGLISH.
For our client – an international company specialized in renting private apartments in mountains, by the sea, cities or countryside – we are looking for a suitable candidate for a position CUSTOMER CARE SPECIALIST WITH FLUENT GERMAN AND ADVANCED ENGLISH.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2) and German - Upper intermediate (B2)
Personality requirements and skills
- Good English(FCE level) and near-native-speaker level (C1,C2) of GERMAN is a must
- Experience in customer care or travel service is preferred
- Nice and pleasant personality, ability to effectively communicate with a client in German or English
- Sales and service oriented, strong team player
- Flexible (regularly shifts routine and weekends)
- Communication skills
- Good knowledge MS Word and Excel
- Experience in customer care or travel service is preferred
- Nice and pleasant personality, ability to effectively communicate with a client in German or English
- Sales and service oriented, strong team player
- Flexible (regularly shifts routine and weekends)
- Communication skills
- Good knowledge MS Word and Excel
Advertiser
Brief description of the company
OPTIMA Recruitment Europe is an international Human Resource agency with more than 15 years experience on the European labour market. We are established in the Czech Republic with extended branches in Ireland, Holland and Germany. Our international partnerships allow us to provide services even outside of these borders.
The company is a holder of a licence to offer recruitment services.
The company is a holder of a licence to offer recruitment services.
Number of employees
20-24 employees
ID: 2007976
Datum zveřejnění: 9.2.2015
2015-02-09
lokalita: Prague Pozice: Air Ticket & Package Holiday Vendor Společnost: OPTIMA RECRUITMENT EUROPE, s.r.o.