It administrative support / administrativní podpora it oddělení

Responsibilities:

* Daily, weekly and monthly CHS team work reporting based on Global Service Management tool (Generic requests, Incidents, Changes, SLA adherence, Rejected tickets, user complaints, GSM reports creating based on manager's requests)
* CHS User communication (user com letters preparation and maintenance, translation coordinating, sending out communication letters towards to user community, IT news)
* CHS Flow Factory contract management (responsibility for new contracts process, creating new contracts in Flow Factory, updating current contracts)
* CHS management and preparation of new contracts and expiration of current ones
* CHS Vendor management (keep vendor's database and contacts up to date, communication and cooperation with vendors, Master Data maintenance - new vendors to SAP)
* CHS Tender management (communication with partners, keeping delivered quotes list)
* CHS SW license management (keeping SW list up to date, updating when new licenses are purchased)
* CZ, SK HW inventory (physical yearly inventory, maintaining inventory CIs in GSM tool)
* CZ Mobile phones management
* Other administrative support

Requirement:

* Secondary School degree
* High customer orientation
* Stress resistance
* Open and communicative team player with strong interpersonal and communication skills
* Ability to solve problems quickly and completely
* Handling multiple parallel tasks, prioritization
* Analytical skills
* Willingness to learn new things
* Intermediate level of English both written and spoken
* User knowledge of Microsoft Office

We offer:

* Opportunity to work in well known international company and in friendly environment
* workplace located in Prague 9, Kolbenova 50/510
* Educational courses, trainings
* 5 weeks of vacation
* life and injury insurance
* catering allowance

Start date:

* August 2015


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