Technical Consultant

Piano Software, s. r. o.

Place of work
Štefánikova 14, Bratislava
Contract type
full-time, trade licence

Information about the position

Job description, responsibilities and duties

- Work with customers to define and document requirements
- Implement, monitor and refine personalization rules and user profiles (via a graphical user interface as well as a script-like language)
- On-board and continuously coach our customers to help implement best practices
- Provide hands-on assistance with integration issues and customer requests
- Support our sales team to develop and deliver the value proposition to customers
- Be the key contact towards our OEM Partner to build and document best practice
- Engage with Product Development to help define and specify improvements

Employee perks, benefits

- International team based in Bratislava and New York
- Subsidised language courses
- Working from home
- Flexible hours

Information about the selection process

Piano Media with Press+ is the world’s largest provider of digital subscription services. We offer the latest online media payment platform technology plus our experts across two continents can help with digital subscription growth strategies; advanced analytics interpretation; data sharing for benchmarking and best practices from the more than 630 websites that use our software globally

Our customers are seeking ways to improve their paid content strategy. Piano Media enables customers to strengthen user engagement by offering more relevant content through content recommendations and personalization rules. We are strengthening our Analytics team through one Technical Consultant for this new suite of components of our overall solution.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Number of years of experience

2

Personality requirements and skills

- Degree in business administration, economics, behavioural sciences, information technology, or equivalent (or relevant working experience)
- 2+ years of consulting experience in a Web or eCommerce environment
- Fast learner with strong analytical skills
- Strong communication skills (both written and verbal)
- Ability to explain technical concepts to non-technical people
- Preference for a fast-paced, entrepreneurial environment

Advertiser

Brief description of the company

Piano is a fast-growing enterprise SaaS company with operations in Philadelphia, New York City, Buenos Aires, Amsterdam, London, Oslo, Paris, Berlin, Singapore, Tokyo, and elsewhere globally. We provide enterprise software and strategic services to the world’s leading media companies, including NBC Universal, the Economist, Dow Jones, BBC, Techcrunch, Bloomberg, Le Parisien, Gannett, Mainichi Shimbun, and more than 400 other clients. The company is now at an inflection point as it aggressively moves into other industries outside of media. Our software and services enable these companies to create customized digital experiences for users, restrict and sell access to content online, and analyze user behavior in order to drive engagement, loyalty, and revenue.

Number of employees

250-499 employees
ID: 2097582  Datum zveřejnění: 27.4.2015