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IT Manager business intelligence
Pro HR
Place of work
Bratislava - Viedeň, Austria
Bratislava - Viedeň, Austria
Contract type
full-time
full-time
Wage (gross)
by agreement
by agreement
Information about the position
Job description, responsibilities and duties
Manage and lead the service and maintenance (virtual) team, which supports implemented complex information system business intelligence solutions for internal clients.
• Supports the deployment of service management tools, governance, methodologies, standards, ITIL procedures and a cornerstone of the IT strategy.
• Ensure SLA are achived and client expectations are met
• Supports the consolidation of project IT infrastructures in line with the global strategy.
• management of 2nd level support and follow up all processes related to Service and Maintenance (Installation and maintenance all related software)
• Deployment of service management tools, methodologies and standards.
• Deployment of infrastructure within agreed time, cost and quality requirements
• Support the Project Service Management teams
• Escalation of unresolved infrastructure issues.
• Support the Incident and Problem Management processes.
• Support the Change Management process
• Ensure Service Management standards are met.
• Responsibility for budget and recharge management.
• Prioritize and manage the enhancement requests flow,
• Communication with headquarter.
• Supports the deployment of service management tools, governance, methodologies, standards, ITIL procedures and a cornerstone of the IT strategy.
• Ensure SLA are achived and client expectations are met
• Supports the consolidation of project IT infrastructures in line with the global strategy.
• management of 2nd level support and follow up all processes related to Service and Maintenance (Installation and maintenance all related software)
• Deployment of service management tools, methodologies and standards.
• Deployment of infrastructure within agreed time, cost and quality requirements
• Support the Project Service Management teams
• Escalation of unresolved infrastructure issues.
• Support the Incident and Problem Management processes.
• Support the Change Management process
• Ensure Service Management standards are met.
• Responsibility for budget and recharge management.
• Prioritize and manage the enhancement requests flow,
• Communication with headquarter.
Employee perks, benefits
• Working in an international team
• Working in a dynamic international company
• Fast personal growth to senior technical or management positions
• Possibility to work on projects abroad
• Friendly company atmosphere
• Working in a dynamic international company
• Fast personal growth to senior technical or management positions
• Possibility to work on projects abroad
• Friendly company atmosphere
Information about the selection process
If you are interested in our offer, send your CV in Slovak or English to [email protected]. Please, specify the position of your interest in the subject of message.
Please read carefully the text below and attach it to your e-mail/letter.
"I agree, to the company ProHR s.r.o., located on Šustekova 49
81105 Bratislava, (just company), to manipulate my personal data for purposes of employment mediation (adjustment, searching, selection, combination, liquidation, and to purvey to third persons, about their identity is the company obligatory to inform me) according to law No. 122/2013 Z.z. 'About protecting of personal data'."
Thank you for your understanding.
Please read carefully the text below and attach it to your e-mail/letter.
"I agree, to the company ProHR s.r.o., located on Šustekova 49
81105 Bratislava, (just company), to manipulate my personal data for purposes of employment mediation (adjustment, searching, selection, combination, liquidation, and to purvey to third persons, about their identity is the company obligatory to inform me) according to law No. 122/2013 Z.z. 'About protecting of personal data'."
Thank you for your understanding.
Company on whose behalf the position is being filled
Information technology, computer programming, web portals
International company.
International company.
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
University education (Master's degree)
University education (Master's degree)
Educational Specialization
IT,technické
Language skills
German - Upper intermediate (B2) and English - Intermediate (B1)
Number of years of experience
3
Personality requirements and skills
• University bachelor degree in a business discipline or relevant education and work experience preferably in IT
• Fluent in German (verbal and written)
• Minimum 3 years project delivery service experience, ITIL Service Delivery and follow up to ITIL Service
• Good understanding of a broad range of IT systems (Application, SAP/ERP, DWH, BI, infastructure, SW, HW)
• Excellent Technical Analytical Skills
• Experience working and understanding with enterprise database systems
• ITIL Service Manager level qualifications is an advantage
• Project Management Skills
• Proven Leadership Skills
• Strategic thinker
• Commercial Awareness
• Effective communication skills / interpersonal understanding
• Ability to influence and negotiate
• Achievement drive and initiative
• Business and market know-how
• Product and process know-how
• Budgeting and cost controlling skills
• Fluent in German (verbal and written)
• Minimum 3 years project delivery service experience, ITIL Service Delivery and follow up to ITIL Service
• Good understanding of a broad range of IT systems (Application, SAP/ERP, DWH, BI, infastructure, SW, HW)
• Excellent Technical Analytical Skills
• Experience working and understanding with enterprise database systems
• ITIL Service Manager level qualifications is an advantage
• Project Management Skills
• Proven Leadership Skills
• Strategic thinker
• Commercial Awareness
• Effective communication skills / interpersonal understanding
• Ability to influence and negotiate
• Achievement drive and initiative
• Business and market know-how
• Product and process know-how
• Budgeting and cost controlling skills
Advertiser
Brief description of the company
Pro HR, s.r.o. je personálno-poradenská spoločnosť špecializujúca sa na oblasť služieb recruiting & selection, executive search a HR consulting. Svojim klientom poskytujeme individuálny prístup k riešeniu otázky zabezpečenia kvalifikovaných zamestnancov. Pro HR realizuje vyhľadávanie a výber kandidátov aktívnym a priamym spôsobom prostredníctvom služieb recruiting & selection a executive search.
Konzultanti spoločnosti permanentne mapujú trh, poznajú aký typ zamestnancov sa nachádza v spoločnostiach s podobným zameraním klienta, príp. konkrétne vhodné pozície s ich náplňou a zodpovednosťami v iných spoločnostiach. Na základe ich znalosti je možné priamo osloviť potenciálne vhodného kandidáta s požadovaným súborom znalostí a skúsenosti.
Spoločnosť Pro HR, s.r.o. sa v oblasti vyhladávania a výberu kandidátov špecializuje na cieľovú skupinu:
1. nižší, stredný, vyšší manažment
2. špecializované pozície – financie, predaj & marketing, logistika & nákup, procesy a kvalita, project management & stratégia + support, CRM
3. IT/telco technické pozície, Help Desk pozície (IT a telco špecialisti, programátori, analytici, SW architekti, projektoví manažéri, atď.)
The company is a holder of a licence to offer recruitment services.
Konzultanti spoločnosti permanentne mapujú trh, poznajú aký typ zamestnancov sa nachádza v spoločnostiach s podobným zameraním klienta, príp. konkrétne vhodné pozície s ich náplňou a zodpovednosťami v iných spoločnostiach. Na základe ich znalosti je možné priamo osloviť potenciálne vhodného kandidáta s požadovaným súborom znalostí a skúsenosti.
Spoločnosť Pro HR, s.r.o. sa v oblasti vyhladávania a výberu kandidátov špecializuje na cieľovú skupinu:
1. nižší, stredný, vyšší manažment
2. špecializované pozície – financie, predaj & marketing, logistika & nákup, procesy a kvalita, project management & stratégia + support, CRM
3. IT/telco technické pozície, Help Desk pozície (IT a telco špecialisti, programátori, analytici, SW architekti, projektoví manažéri, atď.)
The company is a holder of a licence to offer recruitment services.
Number of employees
10-19 employees
ID: 1833519
Datum zveřejnění: 13.8.2014
2014-08-13
lokalita: Austria Pozice: IT Consultant, IT Manager, IT Project Manager, IT System Administrator, Service Engineer Společnost: Pro HR
Základní složka mzdy (brutto) a další odměny: by agreement