Customer advisor with Hungarian and English

Randstad HR Solutions s.r.o.

Place of work
Prague
Contract type
full-time

Information about the position

Job description, responsibilities and duties

- Assists the users within appropriate customer service standards
- Providing technical help to customers - mobile phones, tablets, MP3s etc.
- Handle first contact with users using different media (answer calls, online chats, e-mails and etc.)
- Log customer issues into ticket handling management system

Employee perks, benefits

- Working for an international well-known company
- Pleasent working environment
- Motivating salary + interesting benefit package
- Daily use of foreing languages
- Start day: asap/by agreement
- fixed salary: 21.000 CZK according to one's experience + bonus

Company on whose behalf the position is being filled

Management consultancy activities

Stabilní mezinárodní společnost, leader v oblasti outsourcingu služeb.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

Hungarian - Proficiency (C2) and English - Upper intermediate (B2)

Personality requirements and skills

- Secondary education
- At least 1-2 years of work experience.
- Experience in customer service is a great advantage
- interest in technical devices
- Pro-clients orientated personality. multitasking, patience, strong communication skills
- Hungarian - native speaker/proficiency
- ENGLISH - communicative
- Windows, MS Office,Mobility and other customer technologies and systems.
- Systematically achieve results as planned.

Advertiser

Brief description of the company

Randstad is the second largest HR services provider in the world and has number 1 position in many countries. Our 28,000 employees work in 4,587 branches and inhouse locations to employ almost 567 700 people on daily basis.

Company’s services range from regular temporary staffing and permanent placing, to Inhouse services, search & selection, and HR solutions.

We are driven by our core values ‘to know, to serve, to trust’. We need to understand the present and future needs of our clients and candidates. The better we know our clients and candidates, the better we can match their needs and exceed their expectations.

Number of employees

150-199 employees
ID: 2052272  Datum zveřejnění: 13.7.2015