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Senior technical writer
Randstad HR Solutions s.r.o.
Place of work
Prague
Prague
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
I am looking for sexperienced technical writer who is able to create process maps, handbooks and technical documentation for SQL servers. Sounds like you? Read on!
MAJOR ACCOUNTABILITIES
What will you do?
• Create, assimilate and convey technical materials according to ITILv3 best practice framework for SQL servers- it is essential for you to have robust knowledge of SQL and experience in setting-up test scripts
• Create and develop documentation as per the projects requirements.
• Assist in planning, creating and developing various manuals
• Participate in IT meetings with relevant Experts and collect all relevant IT information for documents and materials
• Assimilate knowledge during discovery and collaborate with senior management to assess current IT infrastructure/processes/services and define/document improvements in line with ITIL v3 standard.
• Assist in identification of discrepancies/gaps in current IT infrastructure/processes/services and deliverables.
• Review and edit technical writing by other team members to maintain clarity, consistency, and quality.
• Deliver final versions of the materials and submit to document control for release.
• Maintain project and task plans and assignments.
• Adhere to all departmental policies, procedures, standards, and document templates where applicable.
ROLE REQUIREMENTS
• Fluent in English – oral and written, German nice to have
• Excellent in technical English.
• Excellent technical documentation skills.
• 5+ years previous experience in writing technical documentation for IT infrastructure and process/service management.
• Experience in ITILv3 best practice required.
• Pharma experience with a good understanding of processes/organization etc. is a true asset.
• Experience with MS Office Tools, MS SharePoint and MS Project.
MAJOR ACCOUNTABILITIES
What will you do?
• Create, assimilate and convey technical materials according to ITILv3 best practice framework for SQL servers- it is essential for you to have robust knowledge of SQL and experience in setting-up test scripts
• Create and develop documentation as per the projects requirements.
• Assist in planning, creating and developing various manuals
• Participate in IT meetings with relevant Experts and collect all relevant IT information for documents and materials
• Assimilate knowledge during discovery and collaborate with senior management to assess current IT infrastructure/processes/services and define/document improvements in line with ITIL v3 standard.
• Assist in identification of discrepancies/gaps in current IT infrastructure/processes/services and deliverables.
• Review and edit technical writing by other team members to maintain clarity, consistency, and quality.
• Deliver final versions of the materials and submit to document control for release.
• Maintain project and task plans and assignments.
• Adhere to all departmental policies, procedures, standards, and document templates where applicable.
ROLE REQUIREMENTS
• Fluent in English – oral and written, German nice to have
• Excellent in technical English.
• Excellent technical documentation skills.
• 5+ years previous experience in writing technical documentation for IT infrastructure and process/service management.
• Experience in ITILv3 best practice required.
• Pharma experience with a good understanding of processes/organization etc. is a true asset.
• Experience with MS Office Tools, MS SharePoint and MS Project.
Company on whose behalf the position is being filled
Information technology, computer programming, web portals
International comapny based in Switzerland specialized in IT outsourcing
International comapny based in Switzerland specialized in IT outsourcing
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2)
Advertiser
Brief description of the company
Randstad is the second largest HR services provider in the world and has number 1 position in many countries. Our 28,000 employees work in 4,587 branches and inhouse locations to employ almost 567 700 people on daily basis.
Company’s services range from regular temporary staffing and permanent placing, to Inhouse services, search & selection, and HR solutions.
We are driven by our core values ‘to know, to serve, to trust’. We need to understand the present and future needs of our clients and candidates. The better we know our clients and candidates, the better we can match their needs and exceed their expectations.
Company’s services range from regular temporary staffing and permanent placing, to Inhouse services, search & selection, and HR solutions.
We are driven by our core values ‘to know, to serve, to trust’. We need to understand the present and future needs of our clients and candidates. The better we know our clients and candidates, the better we can match their needs and exceed their expectations.
Number of employees
150-199 employees
ID: 2239960
Datum zveřejnění: 2.10.2015
2015-10-02
lokalita: Prague Pozice: IT Analyst, IT Consultant, Technical Writer Společnost: Randstad HR Solutions s.r.o.