Customer Service with Dutch


Information about the position

  • Place of work: Prague
  • Contract type: full-time

Job description, responsibilities and duties

• Providing complete customer service of the passive customer service line
• E-mail communication with customers from Netherlands
• Setting parameters of the products in the internal system based on customer requirements
• The introduction of new contracts in the database and updates
• Dealing with requests and complaints of clients

Other benefits

• Work within a reputable multinational company
• Competitive financial evaluation
• Variable salary component, depending on job performance
• Company benefits (meal vouchers, additional week of vacation, sick days, corporate events
• Daily communication in a foreign language with customers as well as native speakers in the team
• Career growth opportunities
• Place of work, Prague 8

Company on whose behalf the position is being filled

Other unlisted areas

Job in multinational company in Prague.

Requirements for the employee

Required education

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

Dutch - Upper intermediate (B2) and
English - Intermediate (B1)

Personality requirements and skills

• Fluent in Dutch, at least at C1 level
• English on communicative level
• Completed secondary education
• Good communication skills, assertiveness
• Independence and thoroughness
• Stress resistance, customer orientation
• Work experience in customer service would be an advantage

Advertiser

Brief description of the company

Randstad is the second largest HR services provider in the world and has number 1 position in many countries. Our 28,000 employees work in 4,587 branches and inhouse locations to employ almost 567 700 people on daily basis.

Company’s services range from regular temporary staffing and permanent placing, to Inhouse services, search & selection, and HR solutions.

We are driven by our core values ‘to know, to serve, to trust’. We need to understand the present and future needs of our clients and candidates. The better we know our clients and candidates, the better we can match their needs and exceed their expectations.

Main focus of the company's activities

Employment placement and personal consultancy

Number of employees

100-149 employees

Company address

Randstad s.r.o.
Jungmannova 26/15
110 00 Praha 1
http://www.randstad.cz

Contact

Contact person: Věra Bukáčková
E-mail: send CV


www.randstad.cz

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ID: 2581268   Datum zveřejnění: 30.8.2016