IT Specialist

Randstad HR Solutions s.r.o.

Place of work
Prague, District Ostrava
Contract type
full-time
Start date
02.07.2017
Wage (gross)
40 000 - 70 000

Information about the position

Job description, responsibilities and duties

* Provide 2nd line support and technical issue resolution via Ticket system, email, phone and on-site visits
* Assist the Global License team in the daily business process
* Work independently to resolve complex technical problems, including escalation to our product development and product management as necessary
* Work with an English-speaking, multicultural team, operating in different time zones
* Support integration into customer’s IT environment
* To be in charge of the Internal Server Cluster
* Reproduce customer’s service team’s problems in-house, gathering of all necessary data for tracking issues
* Plan and support of software integrations into customer’s or internal environment
* Write technical documents, such as design documents, integration manuals
* Ad hoc tasks regarding actual needs in team

Company on whose behalf the position is being filled

Information technology, computer programming, web portals

We are looking for keen and experienced candidates for the role of IT Specialist to work initially on client site in Munich, Germany (3 months initial training) and then from one of our locations in Prague or in Ostrava, Czech Republic.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Other knowledge

Microsoft Windows - Advanced
SQL - Advanced
LAN/WAN administration - Advanced

Personality requirements and skills

* Completed apprenticeship as IT Specialist or similar and at least 2 years’ experience in Customer Support/Service
* Excellent knowledge of Networks and Administration of Windows (Linux beneficial)
* Good scripting language skills, preferably Python, as well as knowledge of modern architectures and technology and web API's like REST, JSON, and XML
* Familiar with databases like SQL or similar
* Strong verbal and written communication skills in English
* Flexibility with working hours with respect to our worldwide customer base
* Readiness to travel and to work on customers’ site (advantageous)

Advertiser

Brief description of the company

Randstad is the second largest HR services provider in the world and has number 1 position in many countries. Our 28,000 employees work in 4,587 branches and inhouse locations to employ almost 567 700 people on daily basis.

Company’s services range from regular temporary staffing and permanent placing, to Inhouse services, search & selection, and HR solutions.

We are driven by our core values ‘to know, to serve, to trust’. We need to understand the present and future needs of our clients and candidates. The better we know our clients and candidates, the better we can match their needs and exceed their expectations.

Number of employees

150-199 employees
ID: 3114163  Datum zveřejnění: 27.6.2017  Základní složka mzdy (brutto) a další odměny: 40 000 - 70 000