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German Speaking Booking Agent - Great discounts on flights as a benefit!
Reed Personnel Services Czech Republic s.r.o.
Place of work
Brno - City
Brno - City
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
Reed is seeking motivated German speakers who want to make a career in the tourism and airline industries. Successful candidates will work for a pioneer of these industries that established its front-office operations for DACH markets in Brno, Czech Republic. This position will suit people who have Advanced (C1) level of German and English with/without experience in Client-facing roles since a full training will be provided.
Main responsibilities:
* Be the main point of contact for phone queries coming from the DACH region
* Handle Reservations, service and sales of airline and tourism products
* Keep up to date with product information and daily national and international news
* Advice loyalty programme members after gaining more experience
* Support travel agencies with their bookings after gaining more experience
* Provide constructive feedback to management
* Support junior co-workers and other centers in the world
Main responsibilities:
* Be the main point of contact for phone queries coming from the DACH region
* Handle Reservations, service and sales of airline and tourism products
* Keep up to date with product information and daily national and international news
* Advice loyalty programme members after gaining more experience
* Support travel agencies with their bookings after gaining more experience
* Provide constructive feedback to management
* Support junior co-workers and other centers in the world
Employee perks, benefits
What our client offers:
* Motivating remuneration package, performance based bonus up to 20% monthly and guaranteed salary increases
* Very high discounts on flight tickets for you, your life partner and your parents
* Modern and multinational environment, offices in the centre of Brno
* Lunch vouchers, team building activities, variety of trainings
* International career opportunities after 1 year spent in Brno in either Germany, Ireland, Australia, Canada, South Africa or Turkey
* Help with relocation to the Czech Republic (accommodation for the first three months and coverage of travel expenses)
* Modern and attractive place in the center of Brno
* Several possible start dates during 2016
* Motivating remuneration package, performance based bonus up to 20% monthly and guaranteed salary increases
* Very high discounts on flight tickets for you, your life partner and your parents
* Modern and multinational environment, offices in the centre of Brno
* Lunch vouchers, team building activities, variety of trainings
* International career opportunities after 1 year spent in Brno in either Germany, Ireland, Australia, Canada, South Africa or Turkey
* Help with relocation to the Czech Republic (accommodation for the first three months and coverage of travel expenses)
* Modern and attractive place in the center of Brno
* Several possible start dates during 2016
Company on whose behalf the position is being filled
Other unlisted areas
A well-known company in the travel industry.
A well-known company in the travel industry.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Language skills
German - Advanced (C1) and English - Upper intermediate (B2)
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
* Fluent German and advanced English
* Motivated and energetic person with can-do attitude and desire to learn
* Availability to work rotating shifts, weekends and public holidays
* Willingness to relocate/ live in the Czech Republic for at least 1 year
If you match the above requirements and want to know more about this role, apply to this ad or send your CV in English to Barbora Hanelová (barbora.hanelovaATreedglobal.com) in all confidentiality.
For more info about our current openings please connect with me via Linkedin:
https://cz.linkedin.com/pub/barbora-hanelova/62/907/815
By replying to this advertisement or sending your CV and other personal materials, you consent to the collecting, processing and storage of your personal data in accordance with Act No. 101/2000 Coll. Privacy.
* Motivated and energetic person with can-do attitude and desire to learn
* Availability to work rotating shifts, weekends and public holidays
* Willingness to relocate/ live in the Czech Republic for at least 1 year
If you match the above requirements and want to know more about this role, apply to this ad or send your CV in English to Barbora Hanelová (barbora.hanelovaATreedglobal.com) in all confidentiality.
For more info about our current openings please connect with me via Linkedin:
https://cz.linkedin.com/pub/barbora-hanelova/62/907/815
By replying to this advertisement or sending your CV and other personal materials, you consent to the collecting, processing and storage of your personal data in accordance with Act No. 101/2000 Coll. Privacy.
Advertiser
Brief description of the company
REED is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. For more information visit reedglobal.cz
Reed Specialist Recruitment is the biggest family run recruitment agency, with a database of over 16 million candidates, and global expertise in 20 specialist sectors. In Czech Republic we help matching candidates with jobs they love since 2008. Our local expertise is in Accountancy & Finance, Business Support, Banking, Engineering, Human Resources, Multilingual Shared Services, Sales & Marketing, and Technology. Our offices are located in both Prague and Brno.
The company is a holder of a licence to offer recruitment services.
Reed Specialist Recruitment is the biggest family run recruitment agency, with a database of over 16 million candidates, and global expertise in 20 specialist sectors. In Czech Republic we help matching candidates with jobs they love since 2008. Our local expertise is in Accountancy & Finance, Business Support, Banking, Engineering, Human Resources, Multilingual Shared Services, Sales & Marketing, and Technology. Our offices are located in both Prague and Brno.
The company is a holder of a licence to offer recruitment services.
ID: 2337762
Datum zveřejnění: 14.4.2016
2016-04-14
lokalita: Brno - City Pozice: Call Operator, Customer Support Specialist Společnost: Reed Personnel Services Czech Republic s.r.o.