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Customer Advisor with Dutch or German
Reed Personnel Services Czech Republic s.r.o.
Place of work
Brno - City
Brno - City
Contract type
full-time
full-time
Start date
asap
asap
Wage (gross)
31,000 Kč
31,000 Kč
Information about the position
Job description, responsibilities and duties
* Respond professionally to customer enquiries via email, phone & chat.
* Always be willing to go the extra mile to exceed customer expectations.
* Conduct customer training sessions to help our customers exercise their products.
* Analyse and provide technical troubleshooting where necessary.
* Participate on adhoc projects and site testing.
* Always be willing to go the extra mile to exceed customer expectations.
* Conduct customer training sessions to help our customers exercise their products.
* Analyse and provide technical troubleshooting where necessary.
* Participate on adhoc projects and site testing.
Employee perks, benefits
* Competitive salary
* International and multicultural working environment in a shared service centre
* 5 weeks of vacation, 4 sick days
* Job related continuous training
* Life insurance
* Health care program
* Language classes
* Food vouchers
* Discounted gym membership
* Career progression opportunities
* International and multicultural working environment in a shared service centre
* 5 weeks of vacation, 4 sick days
* Job related continuous training
* Life insurance
* Health care program
* Language classes
* Food vouchers
* Discounted gym membership
* Career progression opportunities
Company on whose behalf the position is being filled
Other administrative and support service activities
international company
international company
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Language skills
Dutch - Advanced (C1) or German - Advanced (C1)
Personality requirements and skills
* Fluent knowledge of Dutch or German and English
* Excellent communication skills
* Previous customer service experience, preferably in a call centre
* Computer literacy with the ability to learn customer service software applications
* Technical troubleshooting skills an advantage
* Customer and detail oriented
* Strong team player
* Ability to multitask
* Excellent communication skills
* Previous customer service experience, preferably in a call centre
* Computer literacy with the ability to learn customer service software applications
* Technical troubleshooting skills an advantage
* Customer and detail oriented
* Strong team player
* Ability to multitask
Advertiser
Brief description of the company
REED is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. For more information visit reedglobal.cz
Reed Specialist Recruitment is the biggest family run recruitment agency, with a database of over 16 million candidates, and global expertise in 20 specialist sectors. In Czech Republic we help matching candidates with jobs they love since 2008. Our local expertise is in Accountancy & Finance, Business Support, Banking, Engineering, Human Resources, Multilingual Shared Services, Sales & Marketing, and Technology. Our offices are located in both Prague and Brno.
The company is a holder of a licence to offer recruitment services.
Reed Specialist Recruitment is the biggest family run recruitment agency, with a database of over 16 million candidates, and global expertise in 20 specialist sectors. In Czech Republic we help matching candidates with jobs they love since 2008. Our local expertise is in Accountancy & Finance, Business Support, Banking, Engineering, Human Resources, Multilingual Shared Services, Sales & Marketing, and Technology. Our offices are located in both Prague and Brno.
The company is a holder of a licence to offer recruitment services.
ID: 2416362
Datum zveřejnění: 19.12.2016
2016-12-19
lokalita: Brno - City Pozice: Customer Support Specialist Společnost: Reed Personnel Services Czech Republic s.r.o.
Základní složka mzdy (brutto) a další odměny: 31,000 Kč