Experience the startup spirit! (Customer Support) - ENG + another language

Reed Personnel Services Czech Republic s.r.o.

Place of work
Brno - City
Contract type
full-time
Start date
asap
Wage (gross)
25,000 CZK/month

Information about the position

Job description, responsibilities and duties

Have you ever wondered what it would be like if you could be part of a fast growing internet startup company? What it would be like to be part of a team of young enthusiasts who are all working towards their dream - being the best in their industry because they had an amazing idea that nobody else had at that time?

REED is presenting a unique opportunity to experience this in the Czech Republic! Our client is already out of the "garage stage", they have brand new offices in a business park in Brno, second largest city of the Czech Republic, 550 employees and are growing extremely fast and there are plenty of growth opportunities for you too.

We are looking for dynamic customer focused individuals who want to grow with and within this amazing startup company. This vacancy is in our client’s biggest department - a specialist customer support unit.

What would you do?
* Help the customers with their queries via phone, email or chat.
* Learn a lot about the airline industry and become an expert even your friends will turn to when they need help :)

What are we looking for?
* Excellent command of English, both in spoken and written form and one of the following languages: Italian, German, Russian, Ukrainian, French, Korean, Japanese, Chinese, Spanish, Polish, and Portuguese.
* Candidates who can work in the Czech Republic without a visa (with the exception of speakers of Korean and Japanese)
* Customer oriented enthusiasts
* Calm and professional attitude at all times
* Willingness to learn new things
* Courage to face the impossible and turn it into possible
* Ability to work under pressure with a smile on your face (set priorities, manage your time and work efficiently)
* Ability to use a computer and knowledge how to search for information online
* Candidates who are not allergic to dogs (the office is dog friendly)
* Experience in customer support is a big advantage!

Location: Brno, Czech Republic
Working hours: 6:30 – 14:30, 9:00 – 17:00, 14:30 – 22:30, 22:30 – 6:30
Starting date: Immediately/negotiable
Recruitment process: Skype/Phone interviews

Employee perks, benefits

* Competitive remuneration
* Quarterly financial bonuses dependent on overall company and individual performance
* Free refreshments (tea, coffee, energy drinks, fruit)
* Exciting team buildings and parties
* VIP Medical Care
* Annual flight discount
* MultiSport Card
* English courses (other classes coming in September)
* 3 sick days per year
* Growth opportunities
* Big, modern and bright offices with a chill out zone with bean bags and PlayStation
* Dog friendly environment (every day is "Bring your pet to work" day there :))
* Three weeks of initial accommodation for candidates from abroad

Company on whose behalf the position is being filled

Other unlisted areas

Fast growing company

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

French - Advanced (C1) or Japanese - Advanced (C1) or Spanish - Advanced (C1) or German - Advanced (C1) or Russian - Advanced (C1) or Italian - Advanced (C1) or Korean - Advanced (C1) or Ukrainian - Advanced (C1) or Portuguese - Advanced (C1) or Polish - Advanced (C1)

Advertiser

Brief description of the company

REED is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. For more information visit reedglobal.cz

Reed Specialist Recruitment is the biggest family run recruitment agency, with a database of over 16 million candidates, and global expertise in 20 specialist sectors. In Czech Republic we help matching candidates with jobs they love since 2008. Our local expertise is in Accountancy & Finance, Business Support, Banking, Engineering, Human Resources, Multilingual Shared Services, Sales & Marketing, and Technology. Our offices are located in both Prague and Brno.

The company is a holder of a licence to offer recruitment services.
ID: 2517870  Datum zveřejnění: 17.6.2016  Základní složka mzdy (brutto) a další odměny: 25,000 CZK/month