Customer Advisor with German and English in the UK

Reed Personnel Services Czech Republic s.r.o

Miesto práce
Veľká Británia
Druh pracovného pomeru
plný úväzok
Termín nástupu
asap
Ponúkaný plat (brutto)
1666 - 1790 GBP

Informácie o pracovnom mieste

Náplň práce, právomoci a zodpovednosti

Do you speak very good German and English? Why not use these skills to get some international experience in a lovely English town? Our client is a well-known British brand whose products make people improve their health and lifestyle. Due to a large demand for their products in Germany, they are extending their customer service team.

Work in a multicultural environment, enjoy great company benefits and avoid the hustle and bustle (and high cost of living) of a big city. What if you feel tired of the small town? A university city of Cambridge is just 24 km away. You can check out its sophisticated book shops, admire the architecture or just enjoy a cup of coffee among local students. Or would you like to go to London for the weekend, perhaps visit one of the famous West End musicals, or museums and galleries, or is it the shopping you feel most passionate about? No problem, the train will take you to the centre of the capital in an hour and 15 minutes.

This position is perfect for fresh graduates as well as experienced professionals who are looking for a new experience.

Forget Brexit fears, British companies welcome foreigners!

Responsibilities
• Provide assistance to company’s customers and associates who will reach out to you via phone (70%) and email (30%)
• Solve issues related to the purchase, delivery or return of the products

Contract: Permanent, 3-month probation period, 1-month notice period
Working hours: various shift schemes, 35.25 – 37.5 hours per week, no overnight work, certain shifts work occasional Saturdays, shift scheme is agreed upon joining and does not change from month to month like in other contact centres
Interview process: 2 rounds, telephone and in-house/Skype
Starting date: Asap

Zamestnanecké výhody, benefity

• Access to free company products in all kitchen areas and bathrooms and 70% discount if you want to order them home
• Free tea and coffee
• Treats, cakes and chocolate on a variety of occasions
• Regulars fruit days
• Fun social events
• Stay active scheme – you can borrow a company bike and go for a ride during lunchtime or have fun with your colleagues, you can borrow all the necessary gear and if feeling nervous about riding a bike, you can to book a free training session with a trainer. And if you fall in love with this means of transport, the company will get you a bike with a large discount 
• Stay healthy scheme – free flu vaccination, smoking cessation programme with a specialist & contribution of up to £100 towards glasses
• Discounted gym membership
• Personal development plan & training
• Clear progression opportunities accompanied by a salary raise
• Indoor breakout areas that include internet access, TV and game consoles and comfy sofas, outdoor relaxation areas with benches and plants
• Discounts on shopping, cinema, holidays, flights, leisure, health and finance – guaranteed savings on your everyday shopping including all your favourite retailers - Tesco, Sainsbury’s, M&S, Debenhams, Argos, B&Q, TopShop, Apple and more.
• Pension contribution
• Relocation paid by the company (flight, pick-up, one month in a hotel)

Spoločnosť, pre ktorú je pozícia obsadzovaná

Iné neuvedené oblasti

A British brand whose products make people improve their health and lifestyle

Požiadavky na zamestnanca

Pozícii vyhovujú uchádzači so vzdelaním

stredoškolské s maturitou
nadstavbové/vyššie odborné vzdelanie
študent vysokej školy
vysokoškolské I. stupňa
vysokoškolské II. stupňa
vysokoškolské III. stupňa

Jazykové znalosti

Nemecký jazyk - Pokročilý (C1) a
Anglický jazyk - Pokročilý (C1)

Pozícia je vhodná pre absolventa

Áno

Osobnostné predpoklady a zručnosti

• Great communication skills
• Willingness to learn new things
• Candidates who can work in the UK without a visa

Inzerujúca spoločnosť

Stručná charakteristika spoločnosti

Reed je nezávislá mezinárodná poradenská spoločnosť, ktorá zaujíma vedúcu pozíciu na trhu v oblasti náboru pracovných síl, s orientáciou na komplexnú ponuku služieb. Medzi ďalšie činnosti patrí poradenstvo na trhu informačných technológií a ľudských zdrojov.

Pomocníkom pro obidve strany na trhu práce, ucházačov o zamestnanie aj zamestnávateľov, je Reed už od roku 1960. Svoje odborné znalosti ponúka v Evrópe, na Strednom Východe a v časti Ázie, ktorá je omývaná Tichým oceánom. Reed je nezávislá spoločnosť, ktorá má vo svete +350 pobočiek, zamestnáva viac ako 3 000 ľudí a poskytuje prvotriedny servis pre viac než 30 oborov.

Spoločnosť je držiteľ povolenia na sprostredkovanie práce.

Počet zamestnancov

1000 a viac zamestnancov

Adresa spoločnosti

Reed Personnel Services Czech Republic s.r.o
Náměstí Republiky 1078/1
110 00 Praha 1, Nové Město
http://www.reedglobal.com

Kontakt

Kontaktná osoba: Barbora Hanelová
Tel.: 727 916 721
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ID: 2706256   Datum zveřejnění: 29.9.2016