German Speaking Technical Support Engineer

Reed Personnel Services Czech Republic s.r.o.

Place of work
Ireland
Contract type
full-time

Information about the position

Job description, responsibilities and duties

The organisation is an industry leader in the Business Execution Software field. They operate in over 168 countries with over 3,500 customers. The business supplies cloud applications to companies to assist in business strategy, particularly in relation to analysis, planning and HR applications.

Your main responsibilities as a technical support engineer will be the following:

- To assist German and English speaking customers with any incidents they're
experiencing and to propose resolutions in a timely fashion.
- Troubleshoot complex problems.
- Liaise with product management to identify and report bugs.
- Act as a liaison between Product Management and Engineering teams.

Employee perks, benefits

Our client offers:
* International environment
* Potential for professional development
* An attractive benefits package

Location: Ireland
Starting date: Immediate/Negotiable

Information about the selection process

If you are interested in this opportunity and you believe you can be a right fit for this position, please send us your CV in English.

In case you would like to obtain more information feel free to contact us through LinkedIn https://www.linkedin.com/in/davidnoblett/

Reed has all openings available on our company website: www.reedglobal.cz. You can support us on Facebook by liking us on www.facebook.com/RSRCzechRepublic, where you can find more interesting information about hiring processes and news from recruitment.

By answering to this advertisement or sending your CV and other personal materials, you consent to the collecting, processing and storage of your personal data in accordance with Act No. 101/2000 Coll. Privacy.

Company on whose behalf the position is being filled

Information technology, computer programming, web portals

The organisation is an industry leader in the Business Execution Software field. They operate in over 168 countries with over 3,500 customers. The business supplies cloud applications to companies to assist in business strategy, particularly in relation to analysis, planning and HR applications.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)

Educational Specialization

Computer Science related degrees are preferred

Language skills

English - Advanced (C1) and German - Advanced (C1)

Personality requirements and skills

To be in ideal candidate for the technical support engineer position you should meet these criteria:

- Three years experience in first line support (application and cloud support preferred)
- To speak English fluently
- To speak German fluently
- To have the right to work in Ireland
- A Bachelor’s degree in any subject
(Computer Science related degrees are preferred)

Advertiser

Brief description of the company

REED is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. For more information visit reedglobal.cz

Reed Specialist Recruitment is the biggest family run recruitment agency, with a database of over 16 million candidates, and global expertise in 20 specialist sectors. In Czech Republic we help matching candidates with jobs they love since 2008. Our local expertise is in Accountancy & Finance, Business Support, Banking, Engineering, Human Resources, Multilingual Shared Services, Sales & Marketing, and Technology. Our offices are located in both Prague and Brno.

The company is a holder of a licence to offer recruitment services.
ID: 2975586  Datum zveřejnění: 15.3.2017