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Electrical Products Engineer – Technical Support (German speaker)
Reed Personnel Services Czech Republic s.r.o.
Place of work
Hungary
Hungary
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
The primary function is to provide pre-sales technical and application support, quotation, and product selection assistance to customers, end users, field sales, electrical wholesalers, distributors and resellers for designated territory and products as well as troubleshooting product problems/warranty, and application assistance received via phone, email, fax or Web
Essential Functions:
• Deliver exceptional service as the main point of customer contact through
a positive attitude, high availability, accuracy, and responsiveness.
• Interpret customer specifications, drawings and schematics to provide
quotes, solutions, and accurate information for quotes and orders
• Works on support assignments with broadly defined objectives, techniques
• Solves some non-routine issues, challenges and problems within field of
specialization
• Partner with field sales to support and influence designated sales goals.
• Develop technical knowledge for internal and external customers and
represent the company towards customers.
Essential Functions:
• Deliver exceptional service as the main point of customer contact through
a positive attitude, high availability, accuracy, and responsiveness.
• Interpret customer specifications, drawings and schematics to provide
quotes, solutions, and accurate information for quotes and orders
• Works on support assignments with broadly defined objectives, techniques
• Solves some non-routine issues, challenges and problems within field of
specialization
• Partner with field sales to support and influence designated sales goals.
• Develop technical knowledge for internal and external customers and
represent the company towards customers.
Employee perks, benefits
What Eaton offers:
• Competitive compensation and benefits package (/you can list the benefits
here/)
• Permanent contract in fast growing global company
• Challenging projects in dynamic collaborative team
• Great promotional opportunities – Eaton encourages internal promotion,
whenever possible
• Excellent working environment – safety and ethic is really important for us
• Competitive compensation and benefits package (/you can list the benefits
here/)
• Permanent contract in fast growing global company
• Challenging projects in dynamic collaborative team
• Great promotional opportunities – Eaton encourages internal promotion,
whenever possible
• Excellent working environment – safety and ethic is really important for us
Information about the selection process
By answering to this advertisement or sending your CV and other personal materials, you consent to the collecting, processing and storage of your personal data in accordance with Act No. 101/2000 Coll. Privacy.
Company on whose behalf the position is being filled
Other unlisted areas
About Eaton:
Eaton is a power management company with 2015 sales of $20.9 billion. Eaton provides energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton has approximately 97,000 employees and sells products to customers in more than 175 countries. For more information, visit www.eaton.com.
About Eaton:
Eaton is a power management company with 2015 sales of $20.9 billion. Eaton provides energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton has approximately 97,000 employees and sells products to customers in more than 175 countries. For more information, visit www.eaton.com.
Requirements for the employee
Candidates with education suit the position
University education (Master's degree)
Educational Specialization
Engineering
Language skills
English - Advanced (C1) and German - Advanced (C1)
Personality requirements and skills
Qualifications:
• Engineering degree
• Fluent German and Good English capabilities
• Technical sales aptitude and analytical skills.
• Understanding of electricity with complex electrical product and application knowledge
• Ability to interpret complex customer specifications and drawings (electrical and mechanical).
• Knowledge of International and National Electrical Standards (IEC, CE, CSA, NEC, UL, NEMA, etc.).
• Microsoft Office (Word, Excel, Outlook, PowerPoint, Internet Explorer).
• Proficient in Tools and Applications required for job function (Bid Manager, ERP, CRM and other softwares).
• Excellent Communication and Interpersonal
Skills (Written and Verbal).
• Maintain positive customer relationships
through active listening, prompt resolution of
problems, and projecting a positive,
professional attitude.
• Teamwork, networking and continuous
learning skills.
• Adapting change and process improvements.
• Good organizational and computer skills
required to manage and organize high volume
and diverse transactions.
• Engineering degree
• Fluent German and Good English capabilities
• Technical sales aptitude and analytical skills.
• Understanding of electricity with complex electrical product and application knowledge
• Ability to interpret complex customer specifications and drawings (electrical and mechanical).
• Knowledge of International and National Electrical Standards (IEC, CE, CSA, NEC, UL, NEMA, etc.).
• Microsoft Office (Word, Excel, Outlook, PowerPoint, Internet Explorer).
• Proficient in Tools and Applications required for job function (Bid Manager, ERP, CRM and other softwares).
• Excellent Communication and Interpersonal
Skills (Written and Verbal).
• Maintain positive customer relationships
through active listening, prompt resolution of
problems, and projecting a positive,
professional attitude.
• Teamwork, networking and continuous
learning skills.
• Adapting change and process improvements.
• Good organizational and computer skills
required to manage and organize high volume
and diverse transactions.
Advertiser
Brief description of the company
REED is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. For more information visit reedglobal.cz
Reed Specialist Recruitment is the biggest family run recruitment agency, with a database of over 16 million candidates, and global expertise in 20 specialist sectors. In Czech Republic we help matching candidates with jobs they love since 2008. Our local expertise is in Accountancy & Finance, Business Support, Banking, Engineering, Human Resources, Multilingual Shared Services, Sales & Marketing, and Technology. Our offices are located in both Prague and Brno.
The company is a holder of a licence to offer recruitment services.
Reed Specialist Recruitment is the biggest family run recruitment agency, with a database of over 16 million candidates, and global expertise in 20 specialist sectors. In Czech Republic we help matching candidates with jobs they love since 2008. Our local expertise is in Accountancy & Finance, Business Support, Banking, Engineering, Human Resources, Multilingual Shared Services, Sales & Marketing, and Technology. Our offices are located in both Prague and Brno.
The company is a holder of a licence to offer recruitment services.
ID: 3015369
Datum zveřejnění: 13.4.2017
2017-04-13
lokalita: Hungary Pozice: IT/Technical Support Specialist, Technician, Technologist Společnost: Reed Personnel Services Czech Republic s.r.o.