Electrical Products Engineer – Technical Support (German speaker)

Reed Personnel Services Czech Republic s.r.o.

Place of work
Hungary
Contract type
full-time

Information about the position

Job description, responsibilities and duties

The primary function is to provide pre-sales technical and application support, quotation, and product selection assistance to customers, end users, field sales, electrical wholesalers, distributors and resellers for designated territory and products as well as troubleshooting product problems/warranty, and application assistance received via phone, email, fax or Web

Essential Functions:

• Deliver exceptional service as the main point of customer contact through
a positive attitude, high availability, accuracy, and responsiveness.
• Interpret customer specifications, drawings and schematics to provide
quotes, solutions, and accurate information for quotes and orders
• Works on support assignments with broadly defined objectives, techniques
• Solves some non-routine issues, challenges and problems within field of
specialization
• Partner with field sales to support and influence designated sales goals.
• Develop technical knowledge for internal and external customers and
represent the company towards customers.

Employee perks, benefits

What Eaton offers:

• Competitive compensation and benefits package (/you can list the benefits
here/)
• Permanent contract in fast growing global company
• Challenging projects in dynamic collaborative team
• Great promotional opportunities – Eaton encourages internal promotion,
whenever possible
• Excellent working environment – safety and ethic is really important for us

Information about the selection process

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Company on whose behalf the position is being filled

Other unlisted areas

About Eaton:

Eaton is a power management company with 2015 sales of $20.9 billion. Eaton provides energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton has approximately 97,000 employees and sells products to customers in more than 175 countries. For more information, visit www.eaton.com.

Requirements for the employee

Candidates with education suit the position

University education (Master's degree)

Educational Specialization

Engineering

Language skills

English - Advanced (C1) and German - Advanced (C1)

Personality requirements and skills

Qualifications:

• Engineering degree
• Fluent German and Good English capabilities
• Technical sales aptitude and analytical skills.
• Understanding of electricity with complex electrical product and application knowledge
• Ability to interpret complex customer specifications and drawings (electrical and mechanical).
• Knowledge of International and National Electrical Standards (IEC, CE, CSA, NEC, UL, NEMA, etc.).
• Microsoft Office (Word, Excel, Outlook, PowerPoint, Internet Explorer).
• Proficient in Tools and Applications required for job function (Bid Manager, ERP, CRM and other softwares).
• Excellent Communication and Interpersonal
Skills (Written and Verbal).
• Maintain positive customer relationships
through active listening, prompt resolution of
problems, and projecting a positive,
professional attitude.
• Teamwork, networking and continuous
learning skills.
• Adapting change and process improvements.
• Good organizational and computer skills
required to manage and organize high volume
and diverse transactions.

Advertiser

Brief description of the company

REED is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. For more information visit reedglobal.cz

Reed Specialist Recruitment is the biggest family run recruitment agency, with a database of over 16 million candidates, and global expertise in 20 specialist sectors. In Czech Republic we help matching candidates with jobs they love since 2008. Our local expertise is in Accountancy & Finance, Business Support, Banking, Engineering, Human Resources, Multilingual Shared Services, Sales & Marketing, and Technology. Our offices are located in both Prague and Brno.

The company is a holder of a licence to offer recruitment services.
ID: 3015369  Datum zveřejnění: 13.4.2017