Team Leader for a Back Office Team

Reed Personnel Services Czech Republic s.r.o

Place of work
Brno - City
Contract type
Start date

Information about the position

Job description, responsibilities and duties

Experienced Team Leaders wanted!
Are you up for the challenge?

REED is presenting a great opportunity to experience a unique company culture which is vibrant, dynamic, fun and with a few dogs and swings around.

Do you have at least one year of experience with leading a back office team? Do you feel like you need a new challenge? Would you like to be part of a successful, fast growing company?

What will you do?
• Lead an international back-office team, coach them and motivate them and act as a role model
• Communicate, manage and evaluate KPIs to ensure alignment of the team’s performance with the company’s objectives
• Promote a team environment that is collaborative, aligned and connected with the company
• Consistently manage people management processes related to all elements of the employee’s life cycle
• Answer questions regarding procedures, monitor the activity in the team, take escalation calls, make decisions in critical situations/cases, constantly monitor call/email/chat queue and SLAs
• Ensure the operational needs of the company are achieved through people development and effective application of the rules and processes

You will get a chance to join one of the fastest growing companies in Central Europe and take active part in their successful journey.

Employee perks, benefits

Our client offers:
• Competitive salary + Quarterly performance bonuses
• 4 weeks of paid holidays + possibility to take one extra week off (unpaid leave)
• Meal vouchers + discounted canteen
• Cafeteria programme with various benefits
• Free in-house gym and sauna
• Frequent events and parties
• Annual flight discounts
• Friendly work environment (You can even bring along your dog :))
• A great team of young, passionate and fun-loving guys to work with
• Free refreshments (fruit, tea, coffee…)
• Growth opportunities
• Big, modern and bright offices with a chill out zone with bean bags and PlayStation
• Three weeks of initial accommodation for candidates from abroad

Information about the selection process

We can consider only candidates who can work in the Czech Republic without a visa.

Company on whose behalf the position is being filled

Other unlisted areas

A successful, fast growing company.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1)

Personality requirements and skills

We are looking for candidates...
...with at least one year of experience leading a back-office team,
...strong people management skills,
...very good English (C1),
...with a genuine passion for people development,
...who are excited about start-up pros and cons,
...who can think fast and make solid decisions under pressure,
...who are fine working different shifts.


Brief description of the company

Reed is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions, IT and HR consulting.

Assisting jobseekers and employers since 1960, Reed’s global expertise spans Europe, the Middle East and Asia Pacific. Reed is independent, has 350+ offices worldwide, employs more than 3,000 people and delivers a world-class service across more than 30 specialisms. is the UK's biggest jobsite and receives over 1.3 million job applications per month. Internationally, enables jobseekers to search for opportunities across multiple industry sectors around the world.

For more information, visit or

The company is a holder of a licence to offer recruitment services.

Number of employees

1000 an more employees

Company address

Reed Personnel Services Czech Republic s.r.o
Náměstí Republiky 1078/1
110 00 Praha 1, Nové Město
ID: 3068738   Datum zveřejnění: 18.5.2017