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SAP CRM Senior Consultant
SAP Services s.r.o.
Place of work
Praha, Michle, Vyskočilova 1481/4, 140 00, Prague
Praha, Michle, Vyskočilova 1481/4, 140 00, Prague
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
SAP is growing into newer specialized areas of CRM every year to capture and enhance customers’ interactions with their respective ecosystems. As Senior Consultant, you would take the lead in architecting specialized solutions in the space of CRM, driving the complete business
process implementation.
Senior Consultant performs tasks involved in implementation of SAP solution as per customer requirements using a predefined methodology.
Senior Consultants should be able to drive business blueprint workshops, analyze the client’s business processes, gather requirements and architect SAP solution to support customer business processes.
Senior Consultant should possess strong industry knowledge, and will closely work with cross-solution experts and also lead team members - to bridge business needs with SAP Best Practices towards creating and realizing an end-to-end solutions.
Key responsibilities:
• Actively involved in the preparation, conception, realization and Go Live of customer implementation projects
• Preparing and running workshops with CRM subject matter experts and other staff, including preparation of formal presentations, for instance to define CRM processes or agree functional design of SAP implementations
• Analysis of CRM processes, information flows and functional requirements, documenting these to a high standard
• Analyze and define requirements for customer-specific development needs or integration requirements
• Review of business processes and corresponding mapping into IT architecture
• Promotion of the SAP brand, SAP products and SAP best practice approaches
• Supporting pre-sales in the evaluation process
• Support of the implementation phase
• Comply with all SAP personnel and operational policies
• Comply in a timely manner with all travel and expense policies
process implementation.
Senior Consultant performs tasks involved in implementation of SAP solution as per customer requirements using a predefined methodology.
Senior Consultants should be able to drive business blueprint workshops, analyze the client’s business processes, gather requirements and architect SAP solution to support customer business processes.
Senior Consultant should possess strong industry knowledge, and will closely work with cross-solution experts and also lead team members - to bridge business needs with SAP Best Practices towards creating and realizing an end-to-end solutions.
Key responsibilities:
• Actively involved in the preparation, conception, realization and Go Live of customer implementation projects
• Preparing and running workshops with CRM subject matter experts and other staff, including preparation of formal presentations, for instance to define CRM processes or agree functional design of SAP implementations
• Analysis of CRM processes, information flows and functional requirements, documenting these to a high standard
• Analyze and define requirements for customer-specific development needs or integration requirements
• Review of business processes and corresponding mapping into IT architecture
• Promotion of the SAP brand, SAP products and SAP best practice approaches
• Supporting pre-sales in the evaluation process
• Support of the implementation phase
• Comply with all SAP personnel and operational policies
• Comply in a timely manner with all travel and expense policies
Employee perks, benefits
• Opportunities for professional growth
• Possibilities of continuous education
• Pleasant work conditions
• Work in an international environment
• Daily use of SAP software
• Working on internal projects
• Wide range of benefits
• Possibilities of continuous education
• Pleasant work conditions
• Work in an international environment
• Daily use of SAP software
• Working on internal projects
• Wide range of benefits
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
University education (Master's degree)
University education (Master's degree)
Language skills
English - Advanced (C1) and Czech - Proficiency (C2)
Personality requirements and skills
• BA Level education or higher
• Ability and willingness to undertake Czech-wide travel and assignments
• Extensive CRM functional experience. Technical depth is highly desirable as part of this.
• Min. 5 years application consulting experience in process implementation
• Project experience (at least 3 years project experience in SAP CRM area)
• Knowledge of integration of CRM into other SAP components (e.g. ERP, BI)
• Knowledge and experience of „SAP for Utilities“ solution would be advantageous
Secondary knowledge requirements:
• Familiarity with ASAP methodology, and with SAP implementation tools such as Solution Manager
• SAP CRM certified
• Ability and willingness to undertake Czech-wide travel and assignments
• Extensive CRM functional experience. Technical depth is highly desirable as part of this.
• Min. 5 years application consulting experience in process implementation
• Project experience (at least 3 years project experience in SAP CRM area)
• Knowledge of integration of CRM into other SAP components (e.g. ERP, BI)
• Knowledge and experience of „SAP for Utilities“ solution would be advantageous
Secondary knowledge requirements:
• Familiarity with ASAP methodology, and with SAP implementation tools such as Solution Manager
• SAP CRM certified
Advertiser
Brief description of the company
As the leading technology company for digital businesses, SAP serves nearly 300,000 customers in 190 countries. 80 million users make SAP the largest enterprise cloud company in the world, along with business networks that transact nearly $1 trillion annually. The Global Finance Shared Services organization (GFSS) is a business unit with 1,200+ employees delivering end-to-end finance operations from a set of vibrant and multicultural locations around the globe: Buenos Aires, Dublin, Manila, Prague and Singapore.
Our highly engaged teams specialize in Order to Invoice, Cash Collections, Procure to Pay, Travel & Expense and Record to Report. Additionally, at GFSS, you will find: a highly skilled workforce collaborating across the globe on common topics, engaged colleagues creating value by simplifying and optimizing operations and one motivated global team working together towards shared goals.
Also, at GFSS, you will find: exciting career opportunities, a diverse work environment providing opportunities to grow, development & learning opportunities and an international business network for you to learn and grow from.
Within GFSS, SAP employees have an opportunity to handle end-to-end high-quality finance services to SAP customers throughout the Globe.
Our highly engaged teams specialize in Order to Invoice, Cash Collections, Procure to Pay, Travel & Expense and Record to Report. Additionally, at GFSS, you will find: a highly skilled workforce collaborating across the globe on common topics, engaged colleagues creating value by simplifying and optimizing operations and one motivated global team working together towards shared goals.
Also, at GFSS, you will find: exciting career opportunities, a diverse work environment providing opportunities to grow, development & learning opportunities and an international business network for you to learn and grow from.
Within GFSS, SAP employees have an opportunity to handle end-to-end high-quality finance services to SAP customers throughout the Globe.
ID: 1841270
Datum zveřejnění: 2.10.2014
2014-10-02
lokalita: Prague Pozice: IT Consultant Společnost: SAP Services s.r.o.