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Slovak and Hungarian speaking qualification agent-Hungary/Budapest
Foundever Magyarország Kft.
Place of work
1138 Budapest, Váci út 117-119., Budapest
1138 Budapest, Váci út 117-119., Budapest
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
We are looking for the following professionals to join our call center in BUDAPEST-HUNGARY:
Hungarian speaking qualification agent
Tasks:
• Providing in-depth technical support for customers
• Answering inbound phone calls and e-mails in Slovak and Hungarian language
• Administration of all cases in an SAP-based system
• Meeting the quality requirements
Hungarian speaking qualification agent
Tasks:
• Providing in-depth technical support for customers
• Answering inbound phone calls and e-mails in Slovak and Hungarian language
• Administration of all cases in an SAP-based system
• Meeting the quality requirements
Employee perks, benefits
• Cafeteria
• Friendly, multicultural work environment
• Sport, fitness, wellness possibilities
• Friendly, multicultural work environment
• Sport, fitness, wellness possibilities
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Language skills
Hungarian - Proficiency (C2) and Slovak - Proficiency (C2) and English - Intermediate (B1)
Personality requirements and skills
• Native or near-native Slovak and Hungarian language knowledge
• Good PC skills, willingness to learn more about technical related problems
• Excellent communication and problem solving skills
• Customer oriented attitude
• Conversational English is a must
• Good PC skills, willingness to learn more about technical related problems
• Excellent communication and problem solving skills
• Customer oriented attitude
• Conversational English is a must
Advertiser
Brief description of the company
Foundever™ is a global leader in the customer experience (CX) industry.
With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands.
Our innovative CX solutions, technology and expertise are designed to support the operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Sykes and Sitel are now Foundever.
With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands.
Our innovative CX solutions, technology and expertise are designed to support the operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Sykes and Sitel are now Foundever.
Number of employees
250-499 employees
ID: 1701218
Datum zveřejnění: 26.3.2014
2014-03-26
lokalita: Budapest Pozice: Helpdesk Operator, IT/Technical Support Specialist Společnost: Foundever Magyarország Kft.