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Czech speaking customer service representative
Sykes Közép-Európa Telekommunikációs Szolgáltató Kft.
Job description, responsibilities and duties
The customer service representative is responsible for the technical support of notebooks and other IT products.
- handling incoming phone calls and e-mails in Czech language
- identifying technical problems and solving them according to the internal procedures
- registering the handled cases in the computer system
- native or near native level of Czech language
- excellent communication and problem solving skills
- attention to details and procedures
Employee perks, benefits
Cafeteria, gym membership
Candidates with education suit the position
Secondary with school-leaving examination
Czech - expert (interpreting)
Brief description of the company
Sykes, global headquarters based in Tampa USA, is a global leader in providing customer management solutions and services to Fortune 1000 companies primarily in the technology, consumer, communications, financial services, the transportation and leisure industries. Sykes specializes in providing flexible, high quality customer support outsourcing solutions with an emphasis on technical support and customer service.
For further information, please visit our Internet site http://www.sykes.com/careers.aspx
Váci út 117-119