Czech speaking customer service representative

Sykes Közép-Európa Telekommunikációs Szolgáltató Kft.

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Information about the position

  • Place of work: Budapest
  • Contract type: full-time
Job description, responsibilities and duties
The customer service representative is responsible for the technical support of notebooks and other IT products.

Tasks:
- handling incoming phone calls and e-mails in Czech language
- identifying technical problems and solving them according to the internal procedures
- registering the handled cases in the computer system

Requirements:
- native or near native level of Czech language
- excellent communication and problem solving skills
- attention to details and procedures
Other benefits
Cafeteria, gym membership

Requirements for the employee

Required education
Secondary with school-leaving examination
Skills
Language skills:
Czech - expert (interpreting)

Advertiser

Brief description of the company
Sykes, global headquarters based in Tampa USA, is a global leader in providing customer management solutions and services to Fortune 1000 companies primarily in the technology, consumer, communications, financial services, the transportation and leisure industries. Sykes specializes in providing flexible, high quality customer support outsourcing solutions with an emphasis on technical support and customer service.
For further information, please visit our Internet site http://www.sykes.com/careers.aspx
Main focus of the company's activities
Telecommunications
Company address
Sykes
Váci út 117-119 Zobrazit na mapě
1138 Budapest
Hungary
http://www.sykes.com
ID: 989100   Datum zveřejnění: 10.10.2013
Lokalita: Budapest
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Czech speaking customer service representative
Sykes Közép-Európa Telekommunikációs Szolgáltató Kft.

 
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