Kontakt
Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice

Web:
www.t-systems.sk

E-mail:
t-systems@t-systems.sk

Tel.:
055/ 785 35 66

UNIX Administrator Senior

T-Systems Slovakia s.r.o.

Information about the position

  • Place of work: Žriedlová 13, Košice
  • Contract type: full-time

Job description, responsibilities and duties

ICT Administrator III

Independently check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality KPIs and internal processes (INM, CHM, PRM, DOM).
2nd and 3rd level environment

Accountabilities
•Independently check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality KPIs and internal processes (INM, CHM, PRM, DOM).
•2nd and 3rd level environment.
•Execute project and other deliverables in order to fulfil KPIs and management requests.
•Smooth and uninterrupted operation of customers’ environment.
•Conformity with the internal work instructions and process guidelines within T-Systems.
•Follow the defined escalation standards in case of deviations.
•Investigate the root cause of incidents and initiate actions to improve or correct the situation.
•Record, evaluate, authorize, prioritize, plan, test, implement, document and review complex changes in controlled manner or escalate to higher authority.
•Act as technical lead, solves and coordinates activities across related technologies.
•Single Point of Contact for at least one customer or technology within supported service.
•Manage transition and transformations as well as daily operations in a role of Platform SDM.
•Controlling implementation plans describing all necessary steps to deliver successful migration of designed standard solution.
•Participate on regular and/or irregular communication with colleagues in an international environment to ensure operational goals.
•Participation on on-call duties , independent solving and troubleshooting of incidents and errors within defined expertise
•Coordinates the use of internal technical support and vendor support to ensure troubleshooting, maintenance, and an efficient end-user support.
•Train and participate on education of other employees.
•Perform team specific non-technical tasks such as quality/ process/ reporting to support daily operation.
•Create and maintain documentation.
•Create, change and delete user accounts.
Operation tasks:
•Basic storage and network troubleshooting
•Custom software installation and Administration of virtualization tools
•Active Directory, GP, DNS troubleshooting
•Basic cluster administration
•Basic Scripts creation, Understands of complex scripts
•NIS Administration and LDAP
•NFS configuration and Performance analysis
•Storage Configuration (Volume manager) and Troubleshooting
•Train and participate on education of other employees
•Independent on-call duty support
•Problem management - solving problem tickets
•Project Work
•Creating and maintaining documentation
•SAN-Storage Configuration and Troubleshooting

Requirements for the employee

Required education

University education (Bachelor's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

Requirements
Education
•High school degree

Experience
•3 years within the field

Languages
•English B2
•German advantage

Others
•Detailed knowledge of OS environment
•Valid certification in given technology is advantage
General overview of Storage and Network technologies
•Overview of the ITIL processes

Advertiser

Brief description of the company

T-Systems delivers high-quality services combining
information and communication technology (ICT). The
company's broad expertise in both fields makes the
business customer division of Deutsche Telekom a
preferred partner for multi-national corporations, small and
medium-sized businesses and public institutions. Over
160,000 customers from every industry worldwide benefit
from the company's special expertise in providing
integrated ICT solutions from a single source. T-Systems
is the only company to offer its own complete ICT portfolio
and to combine IT and communication technology to
produce new solutions.

Main focus of the company's activities

Information technology, computer programming, web portals

Address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

Send CV to the company
ID: 2704388   Datum zveřejnění: 25.8.2016