Kontakt
Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice

Web:
www.t-systems.sk

E-mail:
t-systems@t-systems.sk

Tel.:
055/ 785 35 66

Process Specialist

T-Systems Slovakia s.r.o.

Informácie o pracovnom mieste

  • Miesto práce: Žriedlová 13, Košice
  • Termín nástupu: ASAP
  • Druh pracovného pomeru: plný úväzok

Náplň práce, právomoci a zodpovednosti

General description
Performs tasks related to the respective Production processes. Coordinates and controls processes according to valid standards in order to increase the efficiency of the service activity and customer satisfaction. Designs and produces internal and external reports related to process management.

Accountabilities
•Organize/participate on teleconferences/meetings with all required participants to inform about actions to be taken
•Coordinate continual service improvement to increase customer satisfaction
•Active participation in building up respective process communities to increase awareness to expected levels
•Active participation in process related projects to ensure continuous improvement up to TSI Level
•Execute (Implement) the interface between process and operational topics to ensure proper communication
•Report regular KPIs and participate in setting up actions in case of deviance to keep quality on expected level
•Knowledge sharing of respective processes to raise general awareness about processes

Iné výhody

Other benefits:
•Cafeteria - individual benefit
•Trainings and development opportunities
•Discounts at various providers in Košice
•Possibility of Home office
•Pension savings contribution
•Meal vouchers contribution
•Teambuildings
•Extra vacation days
•Young and enthusiastic working environment
•Diversity Program
•Health Weeks
•Sport Activities
•Weekend Events
•Work life Coaching
•Doctors at workplace
•Credit card
•Metro card
•Referral bonus /financial/
•Rotations possibilities

Požiadavky na zamestnanca

Požadované vzdelanie

stredoškolské s maturitou
vysokoškolské I. stupňa

Jazykové znalosti

Anglický jazyk - Mierne pokročilý (B1) a
Nemecký jazyk - Stredne pokročilý (B2)

Osobnostné predpoklady a zručnosti

Requirements
Education
•Secondary education degree
Experience
•Overall overview of ICT industry environment – advantage
•Experience in project management
•Experience of IT operations across at least 1 area (e.g. application operation, system operation, infrastructure, network, storage, desktop) advantage
•ITIL / Process knowledge needed

Languages
•English: B1level - mandatory
•German: B2level - mandatory
Others
•Excel - advanced
•Communication skills
•Responsibility
•Analytical skills
•Pro-activity and pro-customer orientation
•Ability to work as an individual also as a part of the team

Inzerujúca spoločnosť

Stručná charakteristika spoločnosti

Naša spoločnosť, ako súčasť koncernu Deutsche Telekom, poskytuje komplexné služby v oblasti infokomunikačných technológií pre korporátnu klientelu.

Hlavná oblasť pôsobenia spoločnosti

Informačné technológie

Adresa

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

Poslať spoločnosti životopis
ID: 2787651   Datum zveřejnění: 2.12.2016