Kontakt
Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice

Web:
www.t-systems.sk

E-mail:
t-systems@t-systems.sk

Tel.:
055/ 785 35 66

Resource Manager

T-Systems Slovakia s.r.o.

Informácie o pracovnom mieste

  • Miesto práce: Žriedlová 13, Košice
  • Termín nástupu: ASAP
  • Druh pracovného pomeru: plný úväzok

Náplň práce, právomoci a zodpovednosti

General Description
Performs tasks related to the respective Production processes. Coordinates and controls processes according to valid standards in order to increase the efficiency of the service activity and customer satisfaction. Designs and produces internal and external reports related to process management.
Coordinates and organizes activities related to group of colleagues related to daily tasks or small team projects on a regular basis. Provides active on site support, training and development activities for other colleagues. Identifies gaps and deviations in existing processes/instructions and actively defines and implements improvements

Accountabilities
•Lead teleconferences with all required participants to set up actions to be taken
•Resource allocation in accordance with the relevant area of the solution design
•Coordinating in building up respective process communities to increase awareness to expected levels
•Focus on processing and evaluating LBU inquiries in particular TC Projects
•Coordinate the interface between process and operational topics to ensure proper communication
•Analyze and control regular KPIs and set-up actions in case of deviance to keep quality awareness on expected level
•Monitoring and control of budget accommodation on the basis of individual current bids in collaboration with the Deal solution managers

Iné výhody

Other benefits:
•Cafeteria - individual benefit
•Trainings and development opportunities
•Discounts at various providers in Košice
•Possibility of Home office
•Pension savings contribution
•Meal vouchers contribution
•Teambuildings
•Extra vacation days
•Young and enthusiastic working environment
•Diversity Program
•Health Weeks
•Sport Activities
•Weekend Events
•Work life Coaching
•Doctors at workplace
•Credit card
•Metro card
•Referral bonus /financial/
•Rotations possibilities

Požiadavky na zamestnanca

Požadované vzdelanie

stredoškolské s maturitou

Jazykové znalosti

Anglický jazyk - Stredne pokročilý (B2) alebo
Nemecký jazyk - Stredne pokročilý (B2)

Osobnostné predpoklady a zručnosti

Requirements
Education
•Secondary education degree
Experience
•Overall overview of ICT industry environment
•Active participation of projects in project management for complex and multi-national projects
•Knowledge of quality management methodologies (e.g. KPI reporting, Management systems, Excellence programs, Quality tools)
•Experience of IT operations across at least 2 layers (e.g. application operation, system operation, infrastructure, network, storage, desktop)
• ITIL Foundation overview

Languages
•English: min. B2
•German: min. B2 optional
Others
•Communication skills
•Flexibility
•Responsibility
•Analytical skills
•Pro-activity and pro-customer orientation
•Ability to work as an individual also as a part of the team

Inzerujúca spoločnosť

Stručná charakteristika spoločnosti

Naša spoločnosť, ako súčasť koncernu Deutsche Telekom, poskytuje komplexné služby v oblasti infokomunikačných technológií pre korporátnu klientelu.

Hlavná oblasť pôsobenia spoločnosti

Informačné technológie

Adresa

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

Poslať spoločnosti životopis
ID: 2806632   Datum zveřejnění: 10.11.2016