Customer Support Specialist

If you are a customer-centric professional with focus solving problems, delighting them with your demeanor/etiquettes and if you are looking for some real opportunity to challenge yourself in a fast-paced, high-growth entrepreneurial, global, e-commerce organization, then we would like to hear from you.

We are looking for highly energetic individuals who are extremely polite, punctual and carry a great attitude.


RESPONSIBILITIES

- Respond to customer requests and questions regarding service, products and account information.
- Answer a high volume of calls, emails and instant chat messages from customers and maintain a quick response rate with highest standards.
- Maintaining high levels of grammar, listening and verbal skills to facilitate exceptional customer service correspondence.
- Record accurate information on customer contacts received and maintain a log of customer contact.
- Establish and maintain effective working relationships with co-workers, supervisors and customers.
- Perform day-to-day administrative tasks on request such as maintain records and process paperwork.
- Providing information to management and co-workers by telephone, in writing, via e-mail, or in person.

- Start-up experience
- Competitive Salary
- Bonus
- Excellent Environment
- Dynamic Work Culture

For more information you can visit http://www.tabella.cz

If you think you are the right candidate for this position, we would love to hear from you. Please send us your resume along a cover letter explaining why you are the best fit for this position to the e-mail address [email protected].