Customer Support & Application Manager /Engineer Europe Semiconductor company - Munich

Van Asbrouck Recruitment

Job description, responsibilities and duties

Our customer

provides automated solutions dedicated for enhancing production processes and yield, enabling the customers new technologies in two industries; Semiconductors, Printed Circuit Board (PCB) & IC Substrates.
The company is publicly traded in NASDAQ.
The company services business requires management & monitoring in terms of both technical and business aspects. As business is growing, a professional CS Manager is required to handle all service aspects within the territory, supported by the territory’s General Manager, Technical Director and HQ divisional management teams.

Position
 Daily support at customers sites in all related to the tools’ maintenance and applications
 Support machine down issues
 Install new tools or upgrades
 Optimize systems’ operations
 Perform preventive maintenance
 Train customers post installations
 Analyzing systems issues and applications issues
 Travel to customer within Germany or out of Germany from time to time
 Trainings in mother company or in other locations in Europe from time to time

Required education

University education (Master's degree)
Postgraduate (Doctorate)

Skills

Language skills:
English - expert (interpreting)

Personality requirements and skills

Profile
 High motivation
 Good communication skills; working well with people and adapts easily to different situations
 Ability to work with multi-cultural environment
 Ability to work and adapt to a very dynamic business environment
 Good English to interact with the HQ
 Willingness to travel within Europe
 Self- confident and ability to work independently on customer sites

Brief description of the company

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Information about the selection process

Interested?
Contact Van Asbrouck Recruitment – 0032 1647 3547 or send your CV to [email protected]

Company address

Van Asbrouck Recruitment

Contact

E-mail: send CV