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Service Order Management Clerk with Spanish and English
Accenture Services, s.r.o.
Place of work
Prague
Prague
Contract type
full-time
full-time
Wage (gross)
n/a
n/a
Information about the position
Job description, responsibilities and duties
Responsible primarily for activities that follow the Service Order Management Annuity processes and include order acceptance, Service entitlement, Invoicing and database update, and the relay of instruction to the team who execute: Maintenance/Warranty order acceptance, backlog maintenance, service order invoice creation, generation and distribution, revenue recognition. Order management activities end at invoice distribution and revenue recognition. The role requires the interaction with both the client contacts & the other order processors.
Responsibilities
Responsibilities
- Receive requests from Client or other automated application.
- Review the request, validate whether any information is missing.
- Follow up for missing information with client
- Submit request to & communication with Back-office team for processing.
- Archiving, records retention and audit support
- Communicating with client
- Reporting
- Keeping targets
- Co-operation on additional critical tasks for the unit (e.g. audit, internal audit , operation calls etc.)
- Developing client relationship
Employee perks, benefits
vacation up to 5 weeks, meal vouchers, etc.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Language skills
English - Upper intermediate (B2)
Personality requirements and skills
- PC skills
- Advanced Excel is a plus
- Advanced in Spanish & intermediate level of English
- Communication skills
- Analytical skills
Req. Code : 00265260
Division/Department : Accenture BPO
Advertiser
Brief description of the company
Accenture’s Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Number of employees
1000 and more employees
ID: 1908426
Termin der Veröffentlichung: 24.10.2014
2014-10-24
Lokalität: Prague Arbeitsstelle: Administrative Worker, Official Gesellschaft: Accenture Services, s.r.o.
Das Stellenangebot ist einer anderen Website oder Quelle entnommen.
Die Grundlohnkomponente (brutto) und andere Belohnungen: n/a