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Relationship Specialist with Hungarian and English
Conduent Czech Republic s.r.o.
Place of work
Sokolovská 668/136d, Praha - Karlín, Prague
Sokolovská 668/136d, Praha - Karlín, Prague
Contract type
full-time
full-time
Start date
02.04.2017
02.04.2017
Wage (gross)
30000 Kč/month, + monthly bonuses up to 30 %
30000 Kč/month, + monthly bonuses up to 30 %
Information about the position
Job description, responsibilities and duties
Role: Healthcare Research Relationship Specialist is a process management position, supporting the successful enrollment of clinical research trials.
The Relationship Specialist is responsible for supporting Client´s approach to patient recruitment tracking by performing various daily and weekly processes for assigned projects and/or geographical regions, utilizing Client´s proprietary software to update patient status, and providing timely feedback on site performance.
Main Tasks:
* Customer Service over the phone on issues related to Health Care and Pharmaceutical research
* Prompt solving of issues over the phone or by e-mail in Hungarian and in English
* Coordinate pharmaceutical research activities with both medical institutions and researchers
* Build and maintain good working relationship with all involved parties
* As a part of the team ensure smooth information flow, keep positive mindset and open communication
The Relationship Specialist is responsible for supporting Client´s approach to patient recruitment tracking by performing various daily and weekly processes for assigned projects and/or geographical regions, utilizing Client´s proprietary software to update patient status, and providing timely feedback on site performance.
Main Tasks:
* Customer Service over the phone on issues related to Health Care and Pharmaceutical research
* Prompt solving of issues over the phone or by e-mail in Hungarian and in English
* Coordinate pharmaceutical research activities with both medical institutions and researchers
* Build and maintain good working relationship with all involved parties
* As a part of the team ensure smooth information flow, keep positive mindset and open communication
Employee perks, benefits
* Work for one of the most renowned companies in the world
* Attractive remuneration package
* Opportunity to learn and within Conduent organization
* Friendly and pleasant work environment
* Attractive remuneration package
* Opportunity to learn and within Conduent organization
* Friendly and pleasant work environment
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Educational Specialization
Customer Services
Language skills
Hungarian - Advanced (C1) and English - Upper intermediate (B2)
Other knowledge
Microsoft Word - Basic
Microsoft Excel - Basic
Microsoft Excel - Basic
Number of years of experience
1
Personality requirements and skills
* Experience in positions where you have played a support or other role in operations, process management or customer service in a fast-paced environment
* Experience in pharmaceutical or health care industries preferred, but not required
* Customer orientation with an excellent relationship building skills over the phone
* Excellent problem-solving, verbal and written communication skills.
* Experience in pharmaceutical or health care industries preferred, but not required
* Customer orientation with an excellent relationship building skills over the phone
* Excellent problem-solving, verbal and written communication skills.
Advertiser
Brief description of the company
Conduent’s business services touch millions of lives every day. We are the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.
Conduent is a company which takes care of you! If you want to start your career with an innovative organization or to show your experience, in each way, you’ll find what you are looking for with us!
Conduent is a company which takes care of you! If you want to start your career with an innovative organization or to show your experience, in each way, you’ll find what you are looking for with us!
ID: 2981274
Termin der Veröffentlichung: 20.3.2017
2017-03-20
Lokalität: Prague Arbeitsstelle: Clinical Research Associate, Customer Support Specialist, Medical assistant, Research Worker, Scientific Worker, Support and Medical Activities Specialist Gesellschaft: Conduent Czech Republic s.r.o.
Die Grundlohnkomponente (brutto) und andere Belohnungen: 30000 Kč/month, + monthly bonuses up to 30 %