Customer Care Specialist with Slovak or Hungarian

Adecco is a Fortune Global 500 Company and the global leader in HR Services. With more than 33 000 full-time employees in 60 countries and territories worldwide, The Adecco Group provides over 1 million people around the world with career opportunities, guidance, and insights.



Currently we are working with a very big international company located in Athens, Greece.

There are many possibilities to cooperate with world-known brands such as: Microsoft, Amazon, Facebook; Mastercard, Google, etc. and now we are looking for experienced professionals eager to transform their language passion into valuable customer service.

Main responsibilities:

Resolve questions and inquiries from customers and partners over the phone and via email;
Ensuring high client satisfaction by providing a professional service and swift resolution to all of the issues;
Maintain web content;
Continually learning new product features and maintaining customer/technical expertise in a wide range of products;
Collaborate with other team members to provide high-quality support.

Requirements:

Fluency in Slovak or Hungarian plus English;
Ability to communicate effectively;
Ability to work under pressure and reach targets;
Excellent communication and negotiation skills;
Good user knowledge of MS Office;
Experience with internal software/social media platforms is advantage.

Offer
Attractive monthly salary;
Great opportunities to career promotion;
Modern work environment;
Public health insurance + discounts for health services;
Greek language lessons;
Complete relocation package (flight tickets & assistance with accommodation).


All applications will be treated in strict confidentiality. Recruitment license from National Agency of Employment №1815/08.12.2014 г.