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Customer Care Support

ADECCO spol.s r.o.

Place of work
Brno, Czechia
Contract type
full-time
Start date
ihned
Wage (gross)
30 000 - 40 000 Kč/month

Information about the position

Job description, responsibilities and duties

Our client is looking for communicative and customer oriented English speakers without any other significant experience. If you like to talk with people, this good be right opportunity for you!

We need:
• Advanced spoken English B2 level and higher
• Interest in Technology
• Be flexible and willing to work night shifts
• Ability to work in a high pace work environment
• Be patient, empathetic and passionately communicative

The job role:
• First point of contact for customer incoming calls
• Deal with customer queries, providing them with accurate, valid, and complete information
• Handle customer complaints by providing appropriate solutions
• Document customer concerns and interactions
• Follow communication procedures, guidelines, and policies

If you think you would be a perfect fit for this position, please do not hesitate and send me your CV in English now!

Looking forward to talking to you!

Employee perks, benefits

We offer:
• Full-time unlimited contract
• Meal vouchers of the value of 90 CZK
• Salary from 28 000 CZK/month
• 25 days off
• Working in an international company
• Fully paid training
• Annual and monthly bonuses
• Salary uplifts for working night shifts
• Career paths within various departments
• Medical care for non-Czech speaking employees

Company on whose behalf the position is being filled

Telecommunications

Offering Tv and Internet services to their customers

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)

Language skills

English - Upper intermediate (B2)

Advertiser

Brief description of the company

Recruitment agency

Number of employees

50-99 employees

Company address

ADECCO spol.s r.o.

Brno
http://www.adecco.cz
ID: 4144880  Termin der Veröffentlichung: 18.8.2021  Untergrenze des Gehalts (brutto): 30 000 Kč/month