Retail Account Manager with French

Amazon /Slovakia/ s.r.o.

Place of work
Bratislava, Slovakia
Contract type
full-time
Start date
1.9.2019
Wage (gross)
Base pay for this position starts from EUR 1.250 gross per month and salary depends on the skills and requirements. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card.

Information about the position

Job description, responsibilities and duties

DESCRIPTION
The Amazon Retail Account Management team works to help Vendors be successful on Amazon, removing blockers where necessary in order to deliver the best possible customer experience and ensure people can find and discover anything they want to buy online. To support its growth, Amazon's Bratislava team is looking for an experienced Retail Account Manager.

In this role, you will contribute to Amazon's mission to deliver timely, accurate and professional service to all vendors and ensure that high quality standards are guaranteed while maintaining high Service Levels on e-mail and phone.

As Retail Account Manager, you will be the voice of vendor and be responsible for effectively managing escalations of complex problems from Vendors and identifies, evaluates, reports technical and/or operational problems and manages time and workflow independently and effectively.

You will work closely with management and business owners to improve efficiency and accuracy of our processes. This position requires phone and e-mail communication with different departments within Amazon, vendors and employees, utilizing a wide variety of software tools to navigate vendor accounts, research and review policies and communicate effective solutions. The department is multilingual supporting languages in French, German, Spanish, Italian and English.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2) and French - Upper intermediate (B2)

Advertiser

Brief description of the company

At Amazon.com, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.

All open positions together with a job description and contact details can be found on www.amazon.jobs.

Number of employees

1000 and more employees
ID: 3600338  Termin der Veröffentlichung: 6.8.2019  Die Grundlohnkomponente (brutto) und andere Belohnungen: Base pay for this position starts from EUR 1.250 gross per month and salary depends on the skills and requirements. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card.